Foreman

Brandt Group of Companies; Windsor; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading construction and forestry service provider in Windsor is seeking a Foreman to oversee daily technician operations. The successful candidate will ensure quality control, supervise service technicians, and maintain customer service excellence. Strong communication skills and the ability to manage costs are essential for success in this role.

Qualifications

• Experience in a supervisory role within the service department.
• Strong communication skills and commitment to customer service.
• Ability to manage costs and ensure profitability.

Responsibilities

• Organize work performed and maintain quality control.
• Supervise service technicians and advise them effectively.
• Establish and maintain an on-call field schedule.
• Manage customer interactions professionally.

Job description

Overview

Brandt Tractor Ltd is currently seeking a Foreman reporting to our Windsor Construction & Forestry location. The successful applicant for this position will be responsible for the daily organization and dispatch of technicians, providing quality repair work for the Service Department, advising and making recommendations to the Service Manager regarding technician skills and training needs.

Responsibilities

• Responsible for the organization of the work performed and quality control
• Supervise the work of service technicians
• Maintain an organized, clean work environment
• Advise and mentor technicians
• Commitment to customer service and service excellence
• Ability to communicate and work effectively with customers, the service team, and other branch personnel
• Establish & maintain an on-call field schedule
• Converse with the customers and operators on the phone, email, or in person
• Manage costs and ensure profitability of the department
• Opening and closing work orders, preparing work orders for warranty
• Other duties as required