Food Service Supervisor

A&W Restaurants; Summerland; On-site; CAD 30,000 - 60,000; Full time

Job summary

A fast-food chain in Summerland, BC is seeking a full-time Food Service Supervisor. This role involves ensuring safety, managing restaurant operations, and training staff in a fast-paced environment. Ideal candidates should have a passion for guest service, excellent communication skills, and at least 3 years of food preparation experience. A secondary school education is required. The position offers a wage of $20.00 per hour with various benefits.

Benefits

Dental benefits

Group insurance benefits

Optional Life insurance benefits

Vision care

Qualifications

• Minimum 3 years experience in food preparation.
• Available to work 32-40 hours/week.

Responsibilities

• Ensure the safety and well-being of customers and staff.
• Manage restaurant operations in the absence of senior management.
• Train and coach staff while working alongside them.

Skills

Guest service passion

Excellent communication skills

Ability to work in a fast-paced environment

Willingness to learn

Positive attitude

Education

Secondary school education

Job description

Overview

A&W in Summerland, BC (Okanagan Good Food Company Inc.) is seeking full-time, permanent Food Service Supervisors to start immediately at our 14404 Rosedale Avenue, V0H 1Z0 location.

Number of Positions: 2

Terms of Employment: 2 years permanent

Language Requirement: English

Wage: $20.00 per hour

Benefits Package: Dental benefits, Group insurance benefits, Optional Life insurance benefits, Vision care

Hours/week: 32

Education: Secondary school

Work Experience: Minimum 3 years experience in food preparation

Main duties & Responsibilities

• Ensures the well-being and safety of customers and staff.
• Ensures restaurant is continually meeting production demands and standards for food safety, food quality, service times, and service experience.
• Opens/closes the restaurant, with access to the safe and/or float.
• In absence of senior management assigns workstations and manages breaks.
• In absence of senior management resolves and documents any issues within their realm of authority concerning the restaurant, staff and customers according to restaurant policies.
• Completes daily paperwork as required.
• Trains/coaches staff side-by-side as directed.
• In absence of senior management, confronts poor performance of staff and praises exceptional performance.
• Works hands-on alongside the restaurant team.

Financial

• Completes daily and weekly accounting administration as assigned by senior management.
• Assists inventory control, ordering and cost control as assigned by senior management.
• Applies cash and food cost management principles.

Customers

• Ensures cleanliness standards and safe food handling practices are met.
• Ensures a high level of service to guests through efficient preparation, stocking, and staff positioning.
• In absence of senior management, manages accidents or complaints and implements service recovery programs.
• Ensures the team’s appearance is up to standard.

Requirements / Qualifications

Apply for this job if you:

• Have a passion for guest service and creating exceptional guest experiences;
• Enjoy working in a fast-paced environment
• Have excellent communication skills;
• Enjoy learning new things;
• Have a ready smile and a warm personality;
• Are available to work 32-40 hours/week.

Posted: June 17, 2025

How To Apply

Please ensure that you provide a current and relevant resume, including pertinent work experience and references. If you are not currently authorized to work in Canada, we will not consider your application.

We strongly encourage candidates to apply through the available links for priority processing. Only if the link is not working, you may apply with your resume:

• By email: recruitment (at) mcmurraygroup.ca
• By mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
• Through our Career Page: https://mcmurraygroupofcompanies.applytojob.com

For further information regarding this posting or others, please visit our Career Page or call 250-275-6706 x322 during business hours (10am - 4pm Pacific Time).

If you are viewing this ad, the position has not been filled. Only qualified applicants will be contacted for assessments and interviews.