food service supervisor

Red Swan Pizza; Oshawa; On-site; CAD 35,000 - 45,000; Full time

Job summary

Une pizzeria locale à Oshawa, Canada, recherche un superviseur pour gérer le personnel et assurer la qualité du service. Le candidat idéal aura un certificat de diplôme de secondaire et 1 à 2 ans d'expérience. Les responsabilités incluent la supervision, la formation des employés, et la gestion des budgets. Ce rôle est basé dans un environnement de travail rapide, nécessitant une bonne gestion du stress et des compétences en communication avec la clientèle.

Qualifications

• Expérience de 1 à 2 ans dans un poste similaire.
• Capacité à travailler dans un environnement rapide et sous pression.
• Formation du personnel sur les procédures sanitaires et de sécurité.

Responsibilities

• Superviser et coordonner les activités du personnel.
• Former le personnel aux tâches et aux exigences de sécurité.
• Gérer les plaintes des clients.

Skills

Supervision du personnel

Gestion de budget

Gestion du stress

Communication avec les clients

Education

Certificat de diplôme de secondaire

Job description

Overview

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 35 to 40 hours per week

Education

• Secondary (high) school graduation certificate

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Establish work schedules

Supervision

• 3-4 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Experience

• 1 year to less than 2 years

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example : job fairs, outreach programs etc.)

Support for Indigenous people

• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)