food service supervisor

Government of Canada; Duncan; On-site; CAD 35,000 - 50,000; Full time

Job summary

A governmental organization in Duncan, British Columbia, seeks an individual to oversee food service operations in a fast-paced environment. The candidate will be responsible for supervising staff, ensuring food quality, and managing budgets. The position requires secondary school graduation and 1-2 years of experience in food service. The role demands strong communication skills and the ability to train and manage staff effectively. This position is on-site only, with a focus on client satisfaction and operational efficiency.

Qualifications

• 1-2 years of relevant experience is required.
• Must have strong communication skills and the ability to supervise a team.

Responsibilities

• Establish methods to meet work schedules.
• Supervise activities of staff preparing food.
• Train staff on job duties and safety procedures.
• Estimate ingredients and supplies for meal preparation.
• Ensure quality control standards are met.
• Prepare budget and cost estimates.
• Address customer complaints.
• Maintain records of stock and sales.
• Prepare reports.
• Check assembly and delivery of food.
• Establish work schedules.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Tools

Uniform

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Odours
• Wet/damp
• Hot
• Outdoors

Work setting

• Fast food outlet or concession
• Restaurant

Responsibilities

• Establish methods to meet work schedules
• Supervise and co‑ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people
• Food and beverage servers
• Food service counter attendants and food preparers
• Kitchen and food service helpers

Additional information Work conditions and physical capabilities

• Fast‑paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player