food service supervisor

Tim Horton's / Lacroix Street; Chatham; On-site; CAD 35,000 - 45,000; Full time

Job summary

A local coffee shop in Chatham is looking for a supervisor. The role involves managing staff, ensuring food quality, and maintaining an efficient work environment. Candidates should have 1-2 years of experience and a secondary school diploma. This is a fast-paced job requiring strong customer service skills and the ability to work under pressure.

Benefits

Health care plan

Learning / training paid by employer

Team building opportunities

Qualifications

• 1-2 years of experience in a similar role.
• Ability to train staff and maintain quality control standards.
• Excellent communication skills for addressing customer complaints.

Responsibilities

• Supervise and coordinate activities of staff.
• Ensure food and service meet quality standards.
• Maintain records of stock and sales.

Skills

Supervision

Food safety standards

Customer service

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work site environment

• Noisy
• Odours
• Hot

Work setting

• Coffee shop
• On-site customer service

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods

Screening questions

• Are you willing to relocate for this position?

Experience

• 1 year to less than 2 years

Health benefits

• Health care plan

Other benefits

• Learning / training paid by employer
• Team building opportunities
• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 hours per week