Food Service Director

Aramark; Ottawa; On-site; CAD 75,000 - 95,000; Full time

Job summary

A global hospitality services company based in Ottawa seeks an experienced Food Service Director to oversee daily operations in a high-security government facility. The role demands strong leadership skills, a diploma in Hospitality Management, and over 5 years of management experience. Candidates must possess Top Secret Security Clearance. Responsibilities include ensuring compliance with service standards, developing a high-performance team, and monitoring financial performance. Join a company dedicated to creating memorable experiences and fostering a supportive work environment.

Benefits

Career development opportunities

Supportive work environment

Inclusive workplace accommodations

Qualifications

• 5+ years in the Hospitality industry in a management capacity.
• Proven ability to lead in a stressful environment.
• Experience with food and labour costing.

Responsibilities

• Oversee daily foodservice operation and management.
• Develop and mentor the team, establishing succession plans.
• Ensure compliance with policies and operational standards.
• Monitor financial results to achieve company objectives.

Skills

Leadership

Motivational skills

Analytical skills

Communication

Multitasking

Education

College Diploma in Hospitality Management or related field

Job description

Reporting to the General Manager, the Food Service Director will be responsible for overseeing the daily foodservice operation in a business dining account. The Food Service Director will be responsible for the profitable management of the services under contract with the Client with a hands‑on approach. The role is responsible for providing vision to grow the business while maintaining current operations. Responsibilities include interaction with the client, customers and employees as well as various Support Departments of Aramark.

This is for a high security government facility. Top Secret Security Clearance is required. All applicants that already have this level of security would be able to begin working within a short period of time.

Job Responsibilities

• Oversight and direct management of the location
• Train, develop and mentor the team and establish succession plans
• Provides direction to the Management team in managing the business
• Provides direction on progressive discipline, labour relations, employee relations, hiring, performance review and pay increases of staff
• Works in conjunction with culinary team regarding culinary requirements for appropriate food handling, preparation and sanitation in respective areas
• Ensures all operating standards are achieved
• Ensures internal promotions are executed in each location
• Establishes and maintains procedures for purchasing, receiving and storage
• Management of departments regarding merchandising, cost control, labour scheduling, staffing and training
• Prepares business plans, budgets and forecasts
• Monitors financial operating results in order to achieve company and client objectives
• Ensures accurate and timely financial reporting for all business sectors
• Develops new initiatives and programs to improve sales and customer satisfaction
• Maintains required records to comply with Aramark and government standards
• Ensure compliance with Human Resources Programs
• Ensure adherence to Aramark’s policies and procedures
• Ensure adherence to Aramark’s Health and Safety Programs
• Supports execution of Aramark Food Management and Labour Management Systems

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• 5+ years in the Hospitality industry in a management capacity a requirement
• College Diploma in Hospitality Management or related field
• Previous management experience in franchise operations an asset
• Experience with food and labour costing
• Exceptional motivational and coaching skills
• Assertive, professional and positive with ability to lead in a stressful environment
• Proven ability to multitask
• Strong analytical, project planning and financial management skills
• Ability to communicate effectively with clients, customers, colleagues and staff

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You’ll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you’ll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you’ll be empowered to try new things and find solutions to tough problems. No matter what you’re pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.