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Food & Beverage Supervisor

Marriott Hotels Resorts

Sherbrooke

On-site

CAD 50,000 - 70,000

Full time

10 days ago

Job summary

A leading hospitality company in Sherbrooke is seeking an experienced manager to oversee staff performance and ensure high-quality guest service. The ideal candidate will have a minimum of 2 years of related work experience, including 1 year of supervisory experience. This full-time position offers the chance to enhance organizational efficiency and train new employees in a dynamic environment.

Qualifications

  • At least 2 years of related work experience.
  • At least 1 year of supervisory experience.

Responsibilities

  • Assist management in hiring, training, and evaluating employees.
  • Report accidents and unsafe work conditions to manager.
  • Welcome and acknowledge all guests according to company standards.

Skills

Asset Management
Data Management
Fire Safety
Jboss
Accounts Payable
Application Support

Education

High school diploma or G.E.D. equivalent
Job description
Overview

Description

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipment and areas locking doors etc. Inspect storage areas for organization use of FIFO and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability service safety and well being of guests. Complete work orders for maintenance repairs.

Responsibilities
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment / Open Door Policy process.
  • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; and thank guests with genuine appreciation.
  • Speak with others using clear and professional language; develop and maintain positive working relationships with others; support team to reach common goals; and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety and/or cost-savings.
  • Read and visually verify information in a variety of formats; visually inspect tools, equipment, or machines to identify defects; stand, sit or walk for extended periods; move lift, carry, push, pull and place objects; grasp, turn and manipulate objects requiring fine motor skills; move through narrow, confined, or elevated spaces; reach overhead and below the knees including bending, twisting, pulling and stooping; perform other reasonable job duties as requested by Supervisors.
Qualifications
  • Education : High school diploma or G.E.D. equivalent.
  • Related Work Experience : At least 2 years of related work experience.
  • Supervisory Experience : At least 1 year of supervisory experience.
  • License or Certification : None

Employee Rights and Company Policy At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Notification to Applicants : Delta Hotels Sherbrooke Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting our online application or an interview please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

Required Experience : Manager

Key Skills

Asset Management,Data Management,Fire,Jboss,Accounts Payable,Application Support

Employment Type : Full-Time

Experience : years

Vacancy : 1

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