food and beverage server

Government of Canada; Vaughan; On-site; CAD 35,000 - 45,000; Full time

Job summary

A public sector organization located in Vaughan, Canada is seeking a candidate for a customer service role in a restaurant. Responsibilities include addressing customer complaints, serving food, and handling payments. Candidates must have a secondary school graduation certificate, and their suitability will be evaluated based on interpersonal skills and reliability. The role requires physical stamina, including standing for extended periods and handling heavy loads, within a fast-paced environment.

Qualifications

• Must have a secondary school graduation certificate.
• Experience of 1 to less than 7 months is preferred.
• Ability to handle customer complaints efficiently.

Responsibilities

• Address customers' complaints or concerns.
• Prepare and serve specialty food at customers' tables.
• Present bills to customers and accept payment.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Initiative

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education: Secondary (high) school graduation certificate

Experience: 1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities Tasks

• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service

Additional information Security and safety

• Criminal record check

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player