Financial Service Representative

Moneymart Inc.; Prince George; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial services provider located in Prince George is seeking a dedicated professional to enhance customer experiences and drive store profitability. Ideal candidates will have sales experience in financial services and a high school diploma. Responsibilities include executing customer transactions, resolving inquiries, and ensuring compliance with regulations. Competitive pay with bonus potential and additional benefits are offered.

Benefits

Market competitive pay

Monthly bonus potential

Competitive Paid Time Off

Group retirement options

Education reimbursement program

Exclusive perks through Perkopolis

Free company services

Discounted company services

Qualifications

• Minimum of one year of financial services and sales experience.
• Passion for customer service.
• High school diploma or equivalent.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience.
• Determine customers' needs and provide solutions.
• Handle cash and accurately enter transactions.
• Contact customers over the phone regarding past due balances.
• Complete all documentation accurately.
• Follow safety, security, and compliance requirements.

Skills

Customer service

Sales experience

Education

High school diploma or equivalent

Job description

Overview

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment! Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives. As a company, we are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it’s about fostering a culture where everyone can thrive and contribute their unique perspectives.

Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!

What we Offer

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include

• Competitive Paid Time Off
• Plan for your future with our group Retirement Options
• Education Reimbursement Program to invest in your education and career growth
• Exclusive Perks through Perkopolis - enjoy special discounts and offers
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services
• And Much More

Branch Location

890 Victoria St Unit 2

During a typical day, you will

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Salary

$18 - $18 CAD

Accommodation and Privacy

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment, and selection process. If you require accommodation, please notify Money Mart at any time during this process. Money Mart will work with you to meet your needs. Money Mart is committed to protecting the rights of individuals to privacy with regard to the processing of personal data. Data may be processed in the normal course of employment operations and in accordance with applicable privacy laws. Personal data will be used for proper employment purposes and access will be limited to necessary personnel.

Employment and Verification Information: Money Mart will review submissions and interview the most qualified candidates based on knowledge, skills, abilities, and other competencies. Only successful applicants will be contacted. All resumes may be kept on file for a limited period and are handled in accordance with applicable privacy laws.

Note: This description reflects the responsibilities and qualifications for the role and does not constitute a job offer or guarantee of employment.