Financial Service Representative

Moneymart Inc.; Dartmouth; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading financial services provider in Dartmouth, Nova Scotia, is seeking a dedicated individual to deliver outstanding customer service and meet profitability goals. The ideal candidate will possess a strong background in financial services, a high school diploma, and a passion for customer engagement. This role offers competitive pay, bonuses, and a variety of benefits.

Benefits

Market competitive Pay

Monthly bonus potential

Competitive Paid Time Off

Retirement Options

Education Reimbursement Program

Exclusive Perks through Perkopolis

Free company services

Discounted company services

Qualifications

• Minimum of one year of financial services and sales experience.
• Passion for customer service.
• High school diploma or equivalent.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience.
• Determine customers' needs and provide solutions.
• Handle cash and enter transactions accurately.
• Contact customers with past due balances.
• Complete documentation accurately.
• Follow safety, security, and compliance requirements.

Skills

Customer service passion

Financial services experience

Education

High school diploma or equivalent

Job description

Overview

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment!

Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives.

As a company, we are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it’s about fostering a culture where everyone can thrive and contribute their unique perspectives.

Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!

What we Offer

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include

• Competitive Paid Time Off
• Plan for your future with our group Retirement Options
• Education Reimbursement Program to invest in your education and career growth
• Exclusive Perks through Perkopolis - enjoy special discounts and offers
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services
• And Much More

During a typical day, you will

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

EEO, Accessibility and Privacy

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you require accommodation at any time during this process, please notify Money Mart. Money Mart will work with you to determine how to meet your needs.

Employment and Verification Information:

• Money Mart will review all submissions and interview the most qualified candidates based on knowledge, skills, abilities, and other competencies.
• Candidates who do not meet the requirements may re-apply for future postings and will receive equal consideration.
• Only successful applicants will be contacted. All resumes will be kept on file for a period of three months.
• Money Mart is committed to protecting the rights of individuals to privacy regarding the processing of personal data in accordance with applicable laws.

This posting may involve processing of your personal data by the recruiting company. For more information, please refer to the recruiting company’s privacy policy.

Diversity, Equity and Inclusion

Momentum Financial Services Group (MFSG) integrates questions about diversity, including race and ethnicity, into its job application process to support its commitment to equity, diversity, and inclusion. Applicants have the option to disclose demographic information. Choosing not to provide this information will not affect application status.