Field Technician

ISCO Industries, Inc.; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Job summary

A family-owned piping company is seeking a Field Technician to provide HDPE Piping solutions across Canada. This role involves travel, troubleshooting, and hands-on work in various environments. Ideal candidates will have a strong work ethic, customer service skills, and the ability to work with hands. Competitive pay and benefits include training, company truck, and cell phone.

Benefits

Full benefits package

Company truck

Professional training and development

Qualifications

• Ability to solve practical problems and interpret technical instructions.
• This is a safety-sensitive position, subject to drug testing.
• Facilitate knowledge and use of hand tools.

Responsibilities

• Provide HDPE Piping solutions via plastic pipe welding.
• Troubleshoot simple machine issues with an extensive support team.
• Communicate with customers on job sites as a liaison.

Skills

Problem solving

Customer assistance

Hands-on work

Technical interpretation

Education

High School Diploma/GED

Tools

Hand tools

iPhone apps

Job description

Overview

Do you love travel, hands-on work and meeting new people? Our team of Field Technicians have a one-of-a-kind role that values independent work, problem solving, customer assistance, and seeing a job through from start to finish. The ideal Field Technician will thrive in a variety of environments throughout Canada.

ISCO is a family-owned and operated piping company with strong focus on our team members growth. We are looking for great people with a strong work ethic who love to work with their hands, but have the professional skills to be the face of ISCO on site.

In addition to a great pay scale, we offer a full benefits package with medical, dental, life and disability along with a company sponsored RRSP with an employer match! You will also have a company truck and cell phone.

Essential Duties

• Provide HDPE Piping solutions to customers via plastic pipe welding and fusion services
• Troubleshoot simple machine issues (hydraulic/mechanical/electrical) with help of extensive support team to maximize productivity while on job site
• Apply principals of plastic welding and experience to complex requirements
• Communicate with customer on job site and act as a liaison with sales person
• Adhere to safety requirements while on site, training, traveling, and fabricating in yards
• Continually increase skills and experience through training and on-the-job instruction
• Provide in-person training and certification to customers
• Assist with fabrication and/or shipping needs at local plant when field work is not available
• Perform other related duties as assigned

Base Qualifications And Competencies

• This is a safety-sensitive position and is subject to pre-employment, pre-job, and post-incident drug and/or alcohol testing
• ISCO/McElroy fusion training and testing, manufacturers’ electro-fusion certification, First Aid and MSHA safety training certifications are all offered as part of the training.
• Facilitate knowledge and use of hand tools
• Ability to solve practical problems and interpret technical instructions in mathematical and diagram form
• Proficient with technology (will utilize email and iPhone apps heavily on the job)
• High School Diploma/GED and valid driver’s license required

Physical Demands and Work Environment

• Physical Demands:
  • Occasional lifting up to 50 pounds
  • Frequent exertion of force up to 25 pounds to move objects
  • Constant standing, stooping, crouching, reaching, climbing or balancing and walking are required
• Work Environment:
  • Regular exposure to moving mechanical parts and outdoor weather conditions
  • Frequent exposure to heat, not weather related
  • Occasional exposure to humid conditions, heights, or below grade conditions, resulting in weather extremes
  • Work environment exposes individual to loud noises from moving equipment and machines in a plant environment
• Must be able to pass a DOT physical

Travel Required

Yes. Regular travel by car and flight and consistent overnight stays required often.

For more information about this position and ISCO, please visit our YouTube page.