Field Service Technician - Commercial Food Equipment

TEEMA Solutions Group; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading Canadian foodservice provider in Toronto is seeking a Field Service Technician to maintain and repair a variety of specialty foodservice equipment. This role emphasizes excellent customer service and responsiveness to service calls, ensuring equipment reliability for clients. The position includes extensive training and development opportunities, along with company support for travel. Ideal candidates will have a diploma and strong problem-solving skills. A Driver's License is required, and previous experience is not necessary.

Benefits

Company vehicle provided

Per diem provided for travel

Ongoing training and development

Supportive team environment

Qualifications

• Must possess excellent customer service skills, with the ability to ask probing questions.
• Ability to comprehend and communicate detailed instructions in English orally and in writing.
• Driver’s License required.

Responsibilities

• Installing, maintaining, repairing, and testing specialty foodservice equipment.
• Responding quickly and efficiently to service calls and installations.
• Maintaining an orderly and accurate parts inventory in the service vehicle.
• Interacting with customers to ensure their concerns are professionally addressed.

Skills

Customer service skills

Problem-solving

Multi-tasking

Attention to detail

Ability to work under pressure

Smartphone and tablet literacy

Education

Trade school diploma or college diploma

Job description

A leading Canadian foodservice provider in Toronto is seeking a Field Service Technician to maintain and repair a variety of specialty foodservice equipment. This role emphasizes excellent customer service and responsiveness to service calls, ensuring equipment reliability for clients. The position includes extensive training and development opportunities, along with company support for travel. Ideal candidates will have a diploma and strong problem-solving skills. A Driver's License is required, and previous experience is not necessary.