Field Service Technician Belleville , ON

BearCom; Belleville; On-site; CAD 45,000 - 65,000; Full time

Job summary

BearCom is seeking a Field Service Technician I to install and support wireless communication systems. The ideal candidate will provide exceptional service, possess technical skills in troubleshooting equipment, and have a background in electronics. This role includes on-the-job training and potential travel.

Benefits

Medical, Dental, and Vision Insurance

Paid Vacation & Time Off

Tuition Reimbursement

Company Matched RRSP Plan

Employee Referral Bonus

Qualifications

• 3+ years of experience in service technician roles or military experience.
• Knowledge of 2-way radio systems and RF propagation.
• Valid driver's license required.

Responsibilities

• Installation and support of wireless communications systems.
• Troubleshoot and repair defective two-way radios.
• Perform basic mobile installations.

Skills

Customer Service

Technical Problem Solving

RF Theory

Troubleshooting

Education

Associate degree in Electronics Technology

Tools

Spectrum Analyzers

Multi-meters

Job description

Job Details Job Location: Belleville ON - Belleville, ON Salary Range: Undisclosed Description

About BearCom:

• Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
• 40+ Years Industry-Leading Experience
• Partnerships with Motorola, JVC Kenwood, Avigilon, +More
• 75+ Branches Across North America

BearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training. If interested in BearCom, please apply.

Job Description:

As a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems.

Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.

• Create Basic Programming Codeplugs (less than 12 channels)
• Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters)
• Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)
• Some Regional and/or Overnight Travel and On-Call Hours May Be Required

Preferred Qualifications:

• Basic Electronics Background (12V and/or Low-Voltage System)
• RF/Telecommunications/Networking Experience a Plus
• Proficient in MS Office Suite (Outlook, Word, Excel)
• Must Have Valid Driver’s License
• Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process

Benefits:

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You’ll also receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance, including Family, and EFAP
• Virtual Healthcare
• Long-Term Disability Insurance
• Employee and Dependent Life Insurance
• Paid Vacation & Time Off
• Company Matched RRSP Plan
• Use of Company Vehicle (this will be used only for certain positions)
• Employee Referral Bonus
• Tuition Reimbursement
• On-site parking
• Company Recognition Program

KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro25

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.

Qualifications

• 3+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field. (if not military experienced)
• Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.
• Ability to interpret schematics, blueprints, and diagrams.
• Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming.
• Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
• Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems. (remove if not BDA tech)
• Proficiency with MS Office Suite, such as Microsoft Word and Excel.
• CET Certification a plus. Journeyman level must be attained within 6 months of employment.
• Associate degree in Electronics Technology or equivalent.
• R56 Certified Installer.
• Motorola Astro 4x-7x training providing support for various system operations.
• Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc..)
• Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.).
• Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.
• Security Clearance preferred. (remove unless specific to geography like Chantilly)
• Must have a valid driver’s license.
• Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check.

Benefits:

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You’ll also receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance, including Family, and EFAP
• Virtual Healthcare
• Long-Term Disability Insurance
• Employee and Dependent Life Insurance
• Paid Vacation & Time Off
• Company Matched RRSP Plan
• Use of Company Vehicle (this will be used only for certain positions)
• Employee Referral Bonus
• Tuition Reimbursement
• On-site parking
• Company Recognition Program

KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro25

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.