Field Service Technician - ASTTBC Certified

Total PowerGen Solutions; City of Langley; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading power service provider in Metro Vancouver seeks an ASTTBC-certified Field Service Technician. The role involves delivering top-notch service to generator clients, including repairs, maintenance, and tests on electrical components. Strong customer service and troubleshooting skills are essential, along with a valid driver's license. Join an energetic team and work on critical power solutions in varied conditions.

Qualifications

• ASTTBC Certification is mandatory for this role.
• Valid driver's license required.
• Working knowledge of electrical systems is essential.
• Strong customer service track record necessary.

Responsibilities

• Perform emergency service, maintenance, and repairs on generators.
• Test and verify electrical component operations.
• Maintain company tools and materials.
• Complete performance reports and communicate with supervisors.

Skills

ASTTBC Certification

Customer service skills

Troubleshooting skills

Knowledge of D/C and A/C electrical systems

Time management skills

Tools

MS Office

Job description

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Field Service Technician - ASTTBC Certified

As an ASTTBC-certified Field Service Technician, you’ll take a lead role in delivering top-tier service to our generator clients by:

• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, connect transfer switches and trouble shoot both generators and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.
• Other tasks and responsibilities as may be required.

What You Need

• ASTTBC Certification (mandatory for this role)
• A valid driver's license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Comfortable using MS Office suite including Outlook suite.
• Strong time management skills and the ability to work efficiently with minimal supervision.

Working Conditions

• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
• Manual dexterity is required to use desktop computers and peripherals.
• Overtime as required.
• Travel may be required.
• Lifting or moving up to 50lbs may be required.