Field Service Technician

Total PowerGen Solutions; Nauwigewauk; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading power solutions company in New Brunswick is seeking a generator field service technician. The role involves performing maintenance and troubleshooting on customer generators, requiring a valid driver's license and at least 3 years of relevant experience. Superior customer service and the ability to work after hours are essential for this full-time position. Successful candidates will communicate effectively and maintain a good relationship with clients.

Qualifications

• Minimum 3 years’ experience as a generator field service technician or equivalent.
• A valid NB driver's license.
• Superior customer service skills.

Responsibilities

• Perform emergency service, preventative maintenance, repairs, and troubleshooting.
• Test, measure, and verify electrical component operations.
• Engage in positive, professional communications.

Skills

Customer service

Mechanical troubleshooting

Electrical troubleshooting

Working knowledge of D/C and A/C electrical systems

MS Office proficiency

Education

College-level Power Generation Diploma

Certified Mechanic with electrical skills

Licensed Electrician with mechanical skills

Job description

Overview

Career Opportunities with Total Power Limited. A great place to work. Are you ready for new challenges and new opportunities? Join our team! Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available.

• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generators set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Repair and troubleshoot marine engines.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need

• Minimum 3 years’ experience as a generator field service technician or alternate applicable experience.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid NB driver's license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Industrial and marine Mechanic experience
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• The ability to work efficiently with minimal supervision.

Working Conditions

• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Ability to work in remote locations
• Full time position plus approved OT
• Willing to work locally and throughout Atlantic Canada
• Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.