Field Service Technician

Ecolab; Hamilton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading water technology company in Ontario is seeking an experienced Field Service Technician. This role involves installing and maintaining chemical feed equipment, providing customer support, and assisting Sales Representatives. Ideal candidates will have a high school diploma, experience in industrial settings, and a valid driver's license. The position offers competitive pay, benefits, and a chance for career advancement in a dynamic company dedicated to water conservation.

Benefits

Competitive pay and benefits

Company service vehicle and cell phone

Innovative training programs

Long-term career path opportunity

Qualifications

• 2+ years of industrial / mechanical experience.
• Strong demonstrated mechanical aptitude.
• Valid Driver's License and acceptable Driving Record.

Responsibilities

• Install, calibrate and maintain chemical feed equipment.
• Provide technical support to customers.
• Assist Sales Representatives with start-ups of new applications.

Skills

Mechanical aptitude

Computer skills

Good communication

Education

High School diploma or equivalent

Post Secondary diploma or trade school certification

Job description

Overview

JOB DESCRIPTION

As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.

The Nalco Water team of Ecolab is currently seeking an experienced Field Service Technician to join its industry leading sales and service team. You’ll partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support. You’ll also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively-held accounts to Nalco Water. This position requires you to install, maintain and calibrate chemical feed equipment and process monitoring equipment.

What’s in it For You

• You’ll join a growth company offering a competitive pay and benefits
• A company service vehicle and cell phone
• A long term, advancing career path in service, sales or management
• Access to the industry’s most innovative training programs
• A culture that values safety first, including training and personal protection
• Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments

What You Will Do

• Install, calibrate and maintain chemical feed equipment and process monitoring equipment at a variety of customer accounts
• Provide routine service and support regarding reverse osmosis, membranes, chemical feed, etc.
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
• Provide technical support to customers; identifying and resolving customer challenges, escalating as required.
• As needed, execute required chemistry tests, log and report data, and maintain product inventories at customer accounts

Territory / Location Information

• Position is based in Burlington, ON and will support surrounding areas with regular travel within a 2-hour drive radius.
• 20% overnight travel to provide support to customers across Canada will be required.
• Customer accounts are within a variety of industries including heavy and light industry, food and beverage manufacturing, transportation and institutional

Minimum Qualifications

• High School diploma or equivalent
• 2+ years of industrial / mechanical experience and strong demonstrated mechanical aptitude
• Good computer skills and experience with MS Office applications
• Possess a valid Driver's License and acceptable Driving Record
• Able to travel to the US for training / meetings
• Immigration sponsorship is not available for this role

Physical Demands

• Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and / or dusty locations, freezing conditions and hot conditions;
• Must be able to physically perform the essential duties of the position which including lifting / carrying 50lbs and lifting, stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear;
• Able to wear the appropriate Personal Protective Equipment (PPE), including a respirator when needed

Preferred Qualifications

• Post Secondary diploma or trade school certification
• Water treatment or specialty chemical industry experience
• Working knowledge of boilers, cooling towers, and wastewater treatment systems
• Experience working with Microsoft Office Suite

As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.

About Nalco Water

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

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Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.