Field Service Technician

ISCO Industries; City of Langley; On-site; CAD 80,000 - 100,000; Full time

Job summary

A family-owned piping company is seeking a Field Technician to provide HDPE Piping solutions and perform on-site customer training. This role requires problem-solving skills and a strong work ethic, with responsibilities including troubleshooting machine issues, ensuring safety compliance, and providing in-person training. The position offers a competitive salary range of $80,000 to $100,000, along with a full benefits package, travel requirements, and a company-sponsored RRSP.

Benefits

Full benefits package including medical and dental

Company-sponsored RRSP with employer match

Company truck and cell phone

Qualifications

• This is a safety-sensitive position subject to drug and alcohol testing.
• Facilitate knowledge and use of hand tools.
• Ability to solve practical problems and interpret technical instructions.

Responsibilities

• Provide HDPE Piping solutions via plastic pipe welding and fusion services.
• Troubleshoot simple machine issues with support.
• Communicate with customers and act as a liaison with sales.
• Adhere to safety requirements while performing duties.
• Provide training and certification to customers.
• Assist with fabrication or shipping needs at the local plant.

Skills

Hands-on work

Problem solving

Customer assistance

Safety compliance

Use of hand tools

Technology proficiency

Education

High School Diploma/GED

Job description

Do you love travel, hands-on work and meeting new people? Our team of Field Technicians have a one-of-a-kind role that values independent work, problem solving, customer assistance, and seeing a job through from start to finish. The ideal Field Technician will thrive in a variety of environments throughout Canada.

ISCO is a family-owned and operated piping company with strong focus on our team members growth. We are looking for great people with a strong work ethic who love to work with their hands, but have the professional skills to be the face of ISCO on site.

Annual Pay Range: $80,000 - $100,000

In addition to a great pay scale, we offer a full benefits package with medical, dental, life and disability along with a company sponsored RRSP with an employer match! You will also have a company truck and cell phone.

• Provide HDPE Piping solutions to customers via plastic pipe welding and fusion services
• Troubleshoot simple machine issues (hydraulic/mechanical/electrical) with help of extensive support team to maximize productivity while on job site
• Apply principals of plastic welding and experience to complex requirements
• Communicate with customer on job site and act as a liaison with sales person
• Adhere to safety requirements while on site, training, traveling, and fabricating in yards
• Continually increase skills and experience through training and on-the-job instruction
• Provide in-person training and certification to customers
• Assist with fabrication and/or shipping needs at local plant when field work is not available
• Perform other related duties as assigned

Base Qualifications and Competencies

• This is a safety-sensitive position and is subject to pre-employment, pre-job, and post-incident drug and/or alcohol testing
• ISCO/McElroy fusion training and testing, manufacturers’ electro-fusion certification, First Aid and MSHA safety training certifications are all offered as part of the training.
• Facilitate knowledge and use of hand tools
• Ability to solve practical problems and interpret technical instructions in mathematical and diagram form
• Proficient with technology (will utilize email and iPhone apps heavily on the job)
• High School Diploma/GED and valid driver’s license required

Physical Demands and Work Environment

• Physical Demands:
• Occasional lifting up to 50 pounds
• Frequent exertion of force up to 25 pounds to move objects
• Constant standing, stooping, crouching, reaching, climbing or balancing and walking are required
• Regular exposure to moving mechanical parts and outdoor weather conditions
• Frequent exposure to heat, not weather related
• Occasional exposure to humid conditions, heights, or below grade conditions, resulting in weather extremes
• Work environment exposes individual to loud noises from moving equipment and machines in a plant environment
• Must be able to pass a DOT physical

Travel Required

Yes. Regular travel by car and flight and consistent overnight stays required often.

For more information about this position and ISCO, please visit our YouTube page.