Field Service Engineer - Lab Equipment & Customer Support

PerkinElmer; Remote; CAD 62,000 - 85,000; Full time

Job summary

A leading equipment service provider in Canada is seeking a skilled Service Technician to perform installations and repairs on laboratory equipment. The role requires excellent customer service and technical skills, with candidates ideally possessing a Bachelor's degree and experience in a relevant field. The successful applicant will engage with clients to tailor services, ensuring compliance with health and safety regulations and maintaining equipment efficacy. Competitive compensation is offered, reflecting the experience and qualifications of the candidate.

Qualifications

• 3+ years experience with repair of laboratory equipment for Bachelor's degree holders.
• 5+ years experience for Associate degree holders.
• 7+ years experience for High School diploma holders.

Responsibilities

• Installations, maintenance, validations, and repairs of laboratory equipment.
• Provide troubleshooting and warranty services.
• Engage with customers to tailor service offerings.
• Maintain assigned assets and report quality improvement opportunities.
• Complete administrative tasks related to service.

Skills

Outstanding interpersonal skills

Technical critical thinking

Outstanding customer service skills

MS Office skills

Ability to work safely with hazards

Education

BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, or Engineering

Associate Degree in a related discipline with 5 years of experience

High School Diploma with 7+ years of experience

Job description

A leading equipment service provider in Canada is seeking a skilled Service Technician to perform installations and repairs on laboratory equipment. The role requires excellent customer service and technical skills, with candidates ideally possessing a Bachelor's degree and experience in a relevant field. The successful applicant will engage with clients to tailor services, ensuring compliance with health and safety regulations and maintaining equipment efficacy. Competitive compensation is offered, reflecting the experience and qualifications of the candidate.