FASD Key Worker – Program Coordinator

Scout Talent; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community-focused organization in Victoria is seeking a full-time FASD Program Coordinator to support children and families impacted by FASD. The ideal candidate will have a relevant degree, experience in human services, and strong advocacy skills. This role offers a competitive salary of $32–$34/hour plus benefits, within a culturally supportive work environment.

Benefits

Group health coverage

Employer-matching pension plan

Three weeks vacation plus sick leave

Mileage reimbursement

Qualifications

• 2-5 years of experience with youth and families in support roles.
• Ability to undergo a criminal record check with a vulnerable sector check.
• A valid Class 5 license and a reliable vehicle.

Responsibilities

• Provide outreach and advocacy to children, youth, and families.
• Educate families about FASD and related conditions.
• Oversee caseload distribution and support part-time staff.

Skills

Support for youth facing complex behavioral challenges

Knowledge of FASD and neurodiversity

Understanding of Indigenous cultures

Strong communication skills

Organizational skills

Education

Bachelor's degree in human or social services

Tools

Nucleus database

Job description

About Hiiye’yu Lelum (House of Friendship) Society

At Hiiye’yu Lelum (House of Friendship) Society, we are committed to building bridges between Aboriginal and non-Aboriginal cultures in the Cowichan Valley, fostering understanding and unity. Celebrating 50 years of service, we have been a vital community hub, offering counseling, information, and referral services in a welcoming space for education, recreation, and cultural connection.

Guided by our mission to promote the well-being of Aboriginal people, we offer a wide range of programs, from Healthiest Babies Possible and Youth Inclusion Projects to Addiction Services. Our initiatives empower individuals and families while also creating opportunities for Aboriginal leadership and cultural development. At Hiiye’yu Lelum, we believe in promoting resilience, inclusion, and growth, making us a vibrant force for positive change. Join our team to contribute to a purpose-driven organization that celebrates diversity and strengthens the community through innovative, culturally rooted programs.

For more information, please visit our website: hofduncan.org

About the Opportunity

Hiiye’yu Lelum (House of Friendship) Society is looking for a full-time FASD Program Coordinator based in Duncan, BC.

Reporting to the Executive Director, with day-to-day guidance from the Clinical Supervisor, you will play a pivotal role in coordinating the FASD Program by supporting children, youth, and families impacted by FASD or other complex developmental conditions, while overseeing one part-time staff member and ensuring effective program delivery.

In this position, you will be primarily responsible for providing client-focused outreach and advocacy, connecting families with resources and assessments, and promoting awareness of FASD within the community.

More specifically, your responsibilities include but are not limited to:

• Providing direct outreach and support to children, youth, families, and caregivers
• Assisting families in interpreting and implementing assessments and navigating services
• Educating families and the community about FASD and related developmental conditions
• Making appropriate referrals to internal programmes, external agencies, or professionals
• Offering workshops or presentations to increase awareness and community engagement
• Overseeing caseload distribution and supporting one part-time program staff
• Maintaining accurate client records and preparing reports and statistics in Nucleus
• Applying a trauma-informed, culturally grounded, client-centred approach in all interactions

To read the full position description, please read the full description.

About You

To qualify, you will need a bachelor’s degree in a human or social services field, or an equivalent relevant certification, along with 2–5 years of direct experience working with youth and families in related support roles. A combination of education and experience will also be considered.

The following are also required:

• Ability to undergo a criminal record check with a vulnerable sector check
• A valid Class 5 license and a reliable vehicle

Additionally, the following skills and background will be highly valued:

• Proven experience supporting youth facing complex behavioural or developmental challenges
• Knowledge of FASD, neurodiversity, and complex developmental conditions
• Understanding of Indigenous cultures, practices, and cultural protocols
• Proficiency with databases such as Nucleus and other computer applications
• Strong communication and interpersonal skills for working with families and community partners
• Ability to manage caseloads, meet reporting requirements, and maintain accurate records
• Organisational skills to balance client support with administrative duties
• Trauma-informed, client-centred, and culturally grounded approach

As our ideal candidate, you will bring patience, empathy, and strong problem-solving skills that allow you to build trust with youth and families facing complex challenges. You are self-motivated, highly organised, and compassionate, with the ability to set professional boundaries while providing steady support.

This is a meaningful opportunity for someone who is resilient, adaptable, and committed to making a positive impact in the Cowichan Valley. By guiding youth and families through assessments, resources, and community connections, you will strengthen relationships and foster long-term well-being.

Note: Preference will be given to applicants who have First Nations or Indigenous ancestry.

About the Benefits

Compensation based on skills and experience, is a competitive hourly wage of $32–$34, and a host of excellent benefits including:

• Group health coverage, including extended medical, dental, vision, and paramedical services
• Employer-matching pension plan, providing long-term financial security
• Three weeks of accrued vacation, plus sick leave
• Mileage reimbursement for work-related travel within the community
• A supportive and culturally grounded workplace, prioritizing personal and professional development
• An environment that encourages you to build on your strengths, with the flexibility to shape programming based on your skills and creativity
• An opportunity to make a meaningful impact, advocating for Indigenous families and strengthening community connections

If you are driven by advocacy, resilience, and the desire to uplift Indigenous families, this is your chance to make a meaningful impact. Apply today!