Facilities Coordinator

Indwell; Kitchener; On-site; CAD 50,000 - 70,000; Full time

Job summary

A charitable organization in Kitchener is seeking a Facilities Coordinator to assist in the maintenance and operations of buildings. This role involves collaborating with interdisciplinary teams to support residents facing mental health challenges. Responsibilities include responding to maintenance needs, ensuring high standards in facilities, and performing various repairs. The successful candidate will have at least 5 years of experience in property management and must demonstrate compassion and problem-solving skills. Competitive benefits and a supportive work culture are offered.

Benefits

3 weeks of paid vacation

Extended health benefits

Employee Assistance Program

Group RRSP with 5% employer contribution

Qualifications

• A basic understanding of individuals with mental health or substance use issues.
• Relevant experience in trades, construction, or property maintenance.
• Ability to lift heavy objects (up to 25 kilograms) in varying weather.

Responsibilities

• Responding to maintenance and repair needs throughout the building.
• Documenting work orders in Yardi, Indwell’s property management software.
• Completing various building maintenance tasks including inspections.

Skills

Compassion for individuals with mental health concerns

Interpersonal communication

Problem-solving skills

Flexibility and organization

Teamwork

Education

5+ years in property management or facility operations

Working at Heights Training

Tools

Various tools and equipment

Job description

Posted Monday, February 9, 2026 at 5:00 AM

Come Build Hope and Homes with Us!

Position Description: Reporting to the Regional Facilities Manager, as the Facilities Coordinator, you will assist in maintenance and operations of building in Kitchener. In collaboration with our interdisciplinary teams, you will work within programs supporting residents who are experiencing mental health concerns and/or substance use and who require supports to maintain housing stability. Stewarding resources to ensure high standards of quality in our infrastructure, sites and services while maintaining strong working relationships with program staff and tenants alike. This position will require a high level of resilience and willingness to work in close proximity to challenging situations.

What matters to you?

Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.

About Indwell:

We are a Christian charity that creates affordable housing communities and supportive programs to people seeking health, wellness, and belonging. Founded in 1974, we continue to grow and thrive to build high quality energy efficient housing and inclusive living, uplifting our society. Our belief is that every employee is a leader contributing to transform lives through HOPE and HOMES for All. Being a part of our amazing team, you will be fulfilled working together with others who are genuinely invested in Indwell's mission to serve people impacted by poverty and homelessness. To learn more, go to: www.indwell.ca

Hours of Work:

Full Time- 40hours per week, primarily weekdays. Participation in the on-call 24/7 rotation schedule is required every 4-6 weeks.

WHAT YOU WILL BE DOING:

• Responding to maintenance and repair needs throughout Indwell’s building in Kitchener
• Documenting work orders, updating status and completion dates as required in Yardi(Indwell’s property management software)
• Performing repairs, upgrades and cleaning to ensure that vacated apartments are ready for new tenants as part of turnover process
• Responding to emergency situations (fire, flood, etc) through participation in an on-call rotation
• Completing regularly scheduled building inspections and preventative maintenance
• Collaborating with program staff as part of the interdisciplinary team to support residents/tenants through creative problem solving, trauma-informed care, and relationship building
• Performing tasks such as painting, drywall patching, repairs to plumbing and electrical fixtures
• Coordinating pick-up and delivery of materials from suppliers
• Providing mentorship & supervision support to tenant employees and janitorial staff, if applicable
• Developing and maintaining partnership with relevant contractors and vendors
• Being aware of and following all agency policies and procedures
• Additional duties as assigned

WHAT YOU WILL BRING:

• A basic understanding of and compassion for individuals who have experienced mental health concerns and/or substance use
• A warm, sensitive, and caring approach
• Ability to maintain good interpersonal relationships and have a genuine interest in supporting people living with mental health concerns and/or substance use
• Relevant experience in trades, construction, or property maintenance
• 5+years of experience in property management, maintenance, or facility operations
• Working at Heights Training
• Proficiency in using a variety of tools and equipment
• Effective communication via various means (i.e.phone, email, office 365 suite)
• Ability to stand, stoop, kneel, walk and lift heavy objects (up to 25 kilograms) as work involves moderate to heavy work in all types of weather
• A team player who is committed to upholding and modeling the standards set out in the organization’s Mission Statement and other operating standards and policies
• Ability to work independently, have strong problem-solving skills, be flexible, organized, responsible, and take initiative
• Comfort with appropriate sharps disposal and training in biohazard clean-up are considered to be assets
• A Valid “G” class driver’s license and access to vehicle recommended

We want you to thrive:

• Vacation : 3 weeks (15 days) paid with 8 HEAL days (sick and personal appointments) per year
• Extensive Benefits paid: Extended health (100% medication coverage- some exceptions may apply), dental and vision care. Life Insurance and long term disability
• Employee Assistance Program- primary care and professional consulting services
• Group RRSP : Indwells contributes 5% of salary
• New Staff Orientation Days
• Professional and Personal Development - annual Leadership Conference (themed with guest speaker) + Spiritual Ranch Retreat (reflection and recharge with various outdoor activities). Clifton Strengths Finder Assessment facilitated by People Developer for mentoring opportunities, Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness + more
• Social Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings

We’re seeking to create a diverse work culture with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our employment, supports and services are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.

Inspired to JOIN OUR TEAM, we invite you…

To APPLY:

Please forward your cover letter and resume to our website: www.indwell.ca/careers .We thank all for your interest; however, only those applicants that are being considered will be notified.

Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.