Event Services Server

Hyatt Hotels; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A premium hospitality group is seeking an Events Services Server in Vancouver to provide exceptional service during events. Responsibilities include setting up and clearing banquet rooms, engaging with guests, and maintaining cleanliness. Ideal candidates are team players with a passion for customer satisfaction and must be available for flexible shifts, including weekends and holidays. Join a dynamic team dedicated to creating memorable experiences.

Benefits

Discounted lodging accommodations at Hyatt worldwide

Discounts on food and beverage

Discounted transit passes

Wellbeing programs

Recognition programs

Tuition reimbursement

Excellent training and professional development

Qualifications

• Must have a true desire to satisfy the needs of others in a fast-paced environment.
• Previous customer service experience required.
• Previous food and beverage experience in events is an asset.

Responsibilities

• Responsible for set-up, serving and clearing of Banquet rooms.
• Provide excellent customer service to guests.
• Maintain a sanitary environment during events.

Skills

Customer service orientation

Communication skills

Multi-tasking

Ability to prioritize

Team player

Education

Food Safe Level 1 certificate

Serving It Right certificate

Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring culture, and fantastic benefits like:

• Discounted lodging accommodations at Hyatt worldwide
• Discounts on food and beverage
• Discounted transit passes
• Wellbeing programs
• Recognition programs
• Tuition reimbursement
• Excellent training and professional development

Overview

Hyatt Regency Vancouver is seeking a talented, customer service oriented and dedicated Events Services Server to join our Banquet team.

Responsibilities

Events Services Server is responsible for the entire set-up, serving and clearing of Banquet rooms, service the guest and provide excellent customer service. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast-paced position with continual customer contact. Other duties include general events preparation and maintaining a sanitary environment (Event service station setups, stock replenishment, equipment organization and cleaning).

Candidate must be available to work flexible shifts including weekends and holidays.

Shifts could either be opening shifts (AM, MID or PM) which start at 5:00am and/or closing shifts until 2.00AM.

Starting wage for this position is $18.52 per hour, after 6 months wage is $21.60 per hour, after 1 year wage is $24.69 per hour.

About Hyatt Regency

Being part of our Hyatt Regency Vancouver family means always having space to be you. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, our purpose is to care for people so they can be their best.

In the spirit of respect, reciprocity and truth, we gratefully honor and acknowledge that the lands on which we have the privilege to live and work are part of the traditional, ancestral, and unceded territory of the Coast Salish Peoples (xʷməθkʷəy̓əm (Musqueam), sk̲w̲x̲wú7mesh(Squamish), andsəlilwətaɬ(Tsleil-Waututh) Nations). Finally, we acknowledge all Nations – Indigenous and non – who live, work and play on this land, and who honor and celebrate this territory. This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation.

We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt Hotels.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Qualifications

• Must have a true desire to satisfy the needs of others in a fast-paced environment
• Previous customer service experience required
• Previous food and beverage experience in events is an asset
• Must have Food Safe Level 1 and Serving It Right certificate
• Must be available to work various shifts (AM, MID or PM) including weekends and holidays
• Must be an excellent team player and able to work with a diverse group of individuals and guests
• Must be able to engage customers in a professional conversation at all times
• Must be able to prioritize
• Must be excellent in multi-tasking
• Must have refined verbal communication skills