Event Guest Experience Host

TD Place; Toronto; On-site; CAD 30,000 - 50,000; Part time

Job summary

Join a dynamic team at a premier sports and entertainment venue! As a Guest Services Representative, you will play a vital role in creating memorable experiences for fans and guests at various events. This position offers a unique opportunity to engage with the community while ensuring safety and satisfaction. You will be responsible for welcoming guests, assisting them with navigation, and providing exceptional customer service in a fast-paced environment. If you are passionate about sports and hospitality, this role is perfect for you! Embrace the chance to work in a vibrant atmosphere while being part of a team that values diversity and inclusion.

Benefits

Equity, Diversity, and Inclusion Advocacy

Community Engagement Opportunities

Flexible Scheduling

Work in a Vibrant Environment

Qualifications

• Professional presentation and excellent customer service skills are essential.
• Ability to manage crowds and remain calm in stressful situations.

Responsibilities

• Welcome and assist guests at events, ensuring a positive experience.
• Guide guests to designated areas and provide information about facilities.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Crowd Management

Problem Solving

Detail Orientation

Flexibility

Bilingualism

Education

Valid Smart Serve Ontario certification

Tools

POS System

Job description

Join a dynamic team at a premier sports and entertainment venue! As a Guest Services Representative, you will play a vital role in creating memorable experiences for fans and guests at various events. This position offers a unique opportunity to engage with the community while ensuring safety and satisfaction. You will be responsible for welcoming guests, assisting them with navigation, and providing exceptional customer service in a fast-paced environment. If you are passionate about sports and hospitality, this role is perfect for you! Embrace the chance to work in a vibrant atmosphere while being part of a team that values diversity and inclusion.