Engagement Officer

University of Toronto; Toronto; Hybrid; CAD 81,000 - 104,000; Full time

Job summary

A prominent educational institution in Toronto is seeking an Engagement Officer to build relationships with alumni and donors. The ideal candidate has a Bachelor's degree and at least 4 years of experience in alumni relations or fundraising roles. Key responsibilities include fostering connections, implementing engagement strategies, and supporting fundraising objectives. This role allows for a hybrid work arrangement, and offers competitive compensation within the USW Pay Band 12.

Benefits

Hybrid work arrangement

Comprehensive benefits

Qualifications

• 4+ years in alumni or donor relations.
• Experience in leading and coaching volunteers.
• Ability to manage donor databases.

Responsibilities

• Foster relationships with alumni and donors.
• Implement year-round engagement plans.
• Prepare donor-specific stewardship reports.

Skills

Interpersonal skills

Organizational skills

Project management

Education

Bachelor's Degree

Job description

Overview

Date Posted: 09/18/2025
Req ID: 45201
Faculty/Division: Faculty of Arts & Science
Department: Office of Advancement
Campus: St. George (Downtown Toronto)
Position Number: 00058407

Description:

About us:

As the founding college of the University of Toronto, University College is a vibrant, inclusive community and a unique engine of social change with more than 5,000 undergraduate students, 80 faculty members and a vast global network of nearly 45,000 alumni making significant contributions to virtually every field of human endeavour. Our welcoming community is built on traditions of openness, diversity and excellence. Our academic programs address issues of social justice from a variety of perspectives and help students develop the hands-on skills to apply what they learn in the classroom to the world around them. We are also home to professors committed to undergraduate education from a range of disciplines, both traditional and emerging. Students, faculty, staff and alumni at University College work together to ensure that all thrive in our vibrant community. Learn more: www.uc.utoronto.ca

Your opportunity

The Engagement Officer will foster relationships with and engage priority alumni segments, groups, and prospects to deepen their connections to University College (UC), through face-to-face engagement, as well as scaled activities such as impact reporting, events, and advancement communications touchpoints.

The Engagement Officer works collaboratively with UC’s alumni relations committees on a volunteer strategy that sparks connection to the college, strengthens affinity and develops a robust pipeline of prospective supporters. You will collaborate with others to implement this strategy and develop volunteer objectives, recruitment plans, a regular cadence of meetings.

The Engagement Officer will contribute to the fundraising strategy for the college by conducting donor and prospect research in support of campaign priorities, and contributing to a program that promotes the interaction with and recognition of donors at all giving levels.

The Engagement Officer role is highly collaborative—reporting to the Lead, Engagement Programs and working alongside an Alumni Relations Officer. You will benefit from support and guidance from the University of Toronto’s Faculty of Arts & Science as well as the Division of University Advancement (DUA) teams.

Your responsibilities

• Fostering positive relationships with alumni, and prospective and existing donors
• Working with alumni groups and volunteers to implement year-round engagement plans
• Promoting financial giving and volunteer service opportunities at the University
• Assessing needs and contributing to the development and implementation of plans for prospect identification, cultivation, solicitation and recognition
• Supporting advancement communications planning by developing donor- and alumni-facing content
• Contributing to the execution of advancement events
• Guiding the work and function of advancement volunteers and work study students as required
• Preparing donor specific stewardship reports

Essential Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four (4) years of relevant experience in an alumni and/or donor relations role
• Experience recruiting, leading and coaching volunteers to support a fundraising campaign
• Experience developing communications, marketing plans and written materials (invitation letters, solicitation letters, briefing materials, mailing lists)
• Experience developing alumni and donor engagement programs, and initiatives
• Experience conceptualizing, organizing and executing events with a donor engagement objective
• Experience managing donor and/or constituent databases and generating reports
• Ability to operate effectively in complex multi-stakeholder environments, such as education and healthcare, and working with academics and physicians whose vision for changing the world demands both excellence and result
• Strong organizational skills including the ability to balance competing priorities and work under pressure to specific deadlines
• Exceptional interpersonal skills and professional presence necessary to interact with alumni, senior volunteers and stakeholders.
• Ability to work effectively in a team environment while managing own projects and programs and showing creativity,initiative and good judgement
• Strong organizational, time management, projectmanagement and analytical skills.

To be successful in this role you will be

• Communicator
• Multi-tasker
• Organized
• Problem solver
• Tactful
• Team player

Note: This role is currently eligible for a hybrid arrangement, pursuant to University policies and guidelines, including butnot limited to the University of Toronto's Alternative Work Arrangements Guideline.

Closing Date: 10/03/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Administrative / Managerial

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.