E-Merchandising Manager

Arc'teryx Equipment; Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading outdoor equipment company in Canada is seeking a Digital Merchandising Manager to enhance the online shopping experience. This role focuses on developing strategies for product presentation, optimizing customer engagement, and managing product education content. The ideal candidate has a minimum of 5 years in digital merchandising and strong analytical skills to drive performance. Competitive salary offered.

Qualifications

• Minimum 5 years of experience in digital merchandising or e-commerce.
• Proven track record of developing and executing successful merchandising strategies.
• Experience managing a team.
• Experience with e-commerce platforms and inventory management systems.

Responsibilities

• Develop and implement eMerchandising strategy aligning with company goals.
• Oversee visual presentation of products for a consistent shopping experience.
• Optimize on-site search and product discoverability.
• Work with marketing for product education content.
• Manage stock levels and develop reporting systems.

Skills

Digital merchandising

Visual merchandising

Project management

Analytical skills

Team leadership

Job description

Role Overview

Set and execute the digital merchandising strategy to ensure an engaging and efficient online shopping experience. Manage visual merchandising, on-site product discovery, product education, and stock flow and reporting.

Responsibilities

Setting eMerchandising Strategy

• Working with our global team, develop and implement an eMerchandising strategy that aligns with the company’s overall goals and objectives on revenue and engagement.
• Continuously analyze and optimize the merchandising strategy to improve customer engagement and conversion rates.
• Collaborate with the marketing and e-commerce teams to ensure the strategy is integrated into broader online initiatives.

Visual Merchandising

• Oversee the visual presentation of products on the website to ensure a consistent and appealing shopping experience.
• Develop and execute seasonal and promotional merchandising plans.
• Ensure that product pages are visually appealing and provide a seamless user experience.

On-site Product Discovery

• Optimize on-site search and navigation to improve product discoverability.
• Implement strategies to enhance product recommendations and cross-selling opportunities.
• Analyze user behavior to identify and address gaps in product discovery.
• Review seasonal merchandising touchpoints and implement new features where necessary.

Product Education

• Work with marketing to develop and manage content that educates customers about products, including features, benefits, and usage.
• Collaborate with the content team to create product descriptions, guides, and videos.
• Ensure that product information is accurate, up-to-date, and engaging.
• Review product page descriptions and ensure best translation and information for local consumer.

Stock Flow and Reporting

• Creating, managing, and delivering data-driven site merchandising strategies focusing on year-on-year sales growth, conversion, and engagement across Arcteryx.jp
• Monitor and manage stock levels to ensure product availability and minimize stockouts.
• Coordinate with the supply chain and inventory management teams to optimize stock flow.
• Develop and maintain reporting systems to track inventory, sales, and merchandising performance.
• Provide insights and recommendations based on data analysis to improve stock management.

Required Experience

• Minimum 5 years of experience in digital merchandising or e-commerce
• Proven track record of developing and executing successful merchandising strategies
• Experience managing a team
• Experience with e-commerce platforms and inventory management systems

Required Skills

• Strong understanding of digital merchandising and e-commerce principles
• Proficient in visual merchandising and on-site product discovery techniques
• Excellent project management skills
• Strong analytical skills to measure and optimize merchandising performance
• Proficient with e-commerce platforms and merchandising tools

Core Competencies for our Team

• Strategic thinking
• Attention to detail
• Analytical mindset
• Strong communication skills
• Team spirit
• Customer-centric mentality