Distribution Center Operations Manager

Composites One; Oakville; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading composite materials company in Oakville, Ontario is seeking a DC Operations Manager. You will manage the operational functions of distribution centers, focusing on customer satisfaction, safety, and efficiency. The ideal candidate has over 5 years of supervisory experience and a strong background in supply chain and logistics. This role emphasizes teamwork and leadership, contributing to a supportive work environment with opportunities for professional growth.

Qualifications

• 5+ years of supervisory experience.
• Experience in supply chain, distribution, or logistics in manufacturing.
• High school diploma, GED or equivalent required.

Responsibilities

• Manage operational functions of multiple distribution centers.
• Analyze and manage customer service functions.
• Develop systems to optimize resource utilization.

Skills

Supervisory experience

Experience in supply chain

Customer service

Logistics

Education

High school diploma or equivalent

Bachelor's Degree in Business or related field

Job description

Position Overview

As a DC Operations Manager you will be responsible for the managerial oversight of the operational function of multiple distribution centers, including customer service, safety / risk management, receiving, transportation, warehousing, equipment / building maintenance / repair operations and office / business administration tasks. In this role you will adhere to and promote Company values by performing duties in a manner that is consistent with being a team leader and supports the continued growth of the company.

Key Responsibilities

• Support, manage and analyze DC customer service functions to continuously improve all levels of customer satisfaction
• Serve as liaison between the Customer Service, Warehouse and Sales Team to resolve issues and maintain focus on the customer
• Analyze and manage warehouse and delivery functions to continuously improve efficiency levels and safety
• Oversee and manage the daily operations of the DC to achieve specific operating income and ROA goals
• Monitor and approve all freight transactions, including review of freight adders on a semi-annual basis in partnership with Supply Chain Managers
• Develop systems, processes and procedures to optimize equipment and related resources, including effective material movement and logistics, while delivering value to our customers
• Review monthly financial statements and investigate variances against budget; identify areas for improvement in efficiency and cost reductions
• Implement best practices as they relate to manufactured goods such as slitting, material repackaging and quick tint operations
• Responsible for risk management at the DC level

Leadership And Communication

• Monitor and evaluate expectations and performance of DC staff through coaching and development opportunities
• Facilitate the hiring process of DC staff and long-term planning for staffing requirements
• Provide motivational and developmental leadership to DC staff; conduct semi-annual performance reviews for direct reports
• Establish performance objectives and training plans; conduct strategic planning for the facility
• Create a safe and compliant work environment by providing adequate safety training; conduct monthly safety meetings and complete training as determined by HSE

Expected Skills And Qualifications

• 5+ years of supervisory experience
• Progressively responsible experience in supply chain, distribution, warehouse and/or logistics sectors in the manufacturing or distribution industry
• High school diploma, GED or equivalent
• Occasional travel, up to 10%

Additional Preferred Skills And Qualifications

• Experience in the Composites or Aerospace industry
• Experience in Quality Assurance
• Bachelor's Degree in Business or related field

Pre-Employment Requirement

Employment offers are contingent upon successful completion of a background check.

Discover a Fulfilling Career

At Composites One, our Team Members are the cornerstone of our success. Each role is essential in helping us provide exceptional service to our Customers. We cultivate a culture of empowerment and opportunity, fostering both personal and professional growth. We believe in driving success and appreciating achievement. Our Team Members are eligible for annual bonuses and profit sharing because when the company thrives, we all benefit. Join us and be part of a Team where your hard work and dedication are valued, and together, we achieve great things.

Respect, Teamwork, and Communication

Respect, Teamwork, and Communication are woven into our Core Values. Our guiding principle of Respect, Teamwork, and Communication embodies the spirit of our Core Values. We uphold these principles every day as we strive to make a positive impact for our Customers, our Team, and the world around us.

Benefits

Explore our comprehensive health, retirement, wellness and professional growth programs in detail here.

Commitment To Diversity, Equity, And Inclusion

At Composites One, all qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, veteran status, disability, or other protected classification as defined by applicable law and regulation.

ADA Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at [e-mail].