Dispute & Credit Card Support Specialist — Remote

CIBC; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading Canadian bank is seeking a full-time permanent Contact Centre Specialist I, Cards Representative in Regina. This role involves responding to inquiries from customers and making outbound calls to resolve disputes. Candidates need strong communication skills and a commitment to client service. The supportive work environment allows team members to thrive, offering a competitive salary and various benefits.

Benefits

Competitive salary

Various benefits

Qualifications

• Candidates should have strong communication skills and a commitment to client service.

Responsibilities

• Respond to inquiries from customers.
• Make outbound calls to resolve disputes.

Skills

Strong communication skills

Client service commitment

Job description

A leading Canadian bank is seeking a full-time permanent Contact Centre Specialist I, Cards Representative in Regina. This role involves responding to inquiries from CIBC VISA and MasterCard customers and making outbound calls to resolve disputes. Candidates should have strong communication skills and a commitment to client service. The position offers a supportive work environment where team members can thrive and make a meaningful impact, along with a competitive salary and various benefits.