Disability Management Consultant

Finning Canada; Calgary; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading Canadian equipment dealer is seeking a Disability Management Consultant in Calgary. This full-time role involves managing complex disability cases, developing compliance-focused strategies, and ensuring effective communication with stakeholders. Candidates should possess a minimum of 7 years of disability management experience, strong communication skills, and a relevant educational background. The ideal applicant is proficient in MS Office and knowledgeable about WCB legislation. At Finning, diversity and an inclusive environment are emphasized.

Qualifications

• Minimum 7 years of broad disability management experience.
• Experience in a unionized environment.
• Comprehensive knowledge of WCB legislation and accommodation processes.

Responsibilities

• Manage complex disability cases from initiation to resolution.
• Develop and follow relevant policies to enhance disability management programs.
• Prepare written submissions for WCB appeals and legal inquiries.

Skills

Stakeholder management

Communication skills

Conflict resolution

Medical report interpretation

Education

Post-secondary education in a relevant field

Professional designation (e.g., CDMP, CRTWC)

Tools

MS Office

Job description

Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Join Finning as a Disability Management Consultant and be part of a professional team dedicated to supporting employees through health‑related events. You’ll work closely with employees, leaders, union representatives, HR Business Partners, medical providers, and external service partners (e.g., WCB, SunLife) to develop and implement effective disability management plans. Your role ensures compliance with legislation while fostering an inclusive and supportive workplace.

Job Description

• Manage complex disability cases (occupational and non‑occupational) including short‑and long‑term disability, workplace injuries, substance‑related files, accommodation requests, and other medical leaves from initiation to resolution.
• Consult and educate stakeholders on processes and legislation (privacy, Human Rights, Duty to Accommodate, workers’ compensation).
• Develop, improve and follow relevant policies and best practices to enhance disability management programs.
• Provide expert consultation on Duty to Accommodate, Human Rights, privacy legislation, disability best practices, workers’ compensation processes, and internal policies.
• Lead the coordination and communication between internal stakeholders and external providers to ensure aligned expectations, timely updates, and effective case progression.
• Identify process gaps and contribute to ongoing improvement by refining procedures, policies, tools, and best practices used within the disability management program.
• Collaborate on and contribute to strategic initiatives and project work related to disability management, employee well‑being, and organizational practices.
• Prepare written submissions for WCB appeals, cost relief requests, legal inquiries, and other external information requests ensuring accuracy, clarity, and compliance.
• Maintain accurate, confidential case files and documentation to ensure compliance with legislation, insurer requirements, and internal standards.

Requirements

• Post‑secondary education in a relevant field.
• Minimum 7 years of broad disability management experience.
• Professional designation and/or industry‑specific training.
• Certified Disability Management Professional (CDMP) or Certified Return to Work Coordinator (CRTWC) or related professional designation is an asset.
• Experience in a unionized environment.
• Strong stakeholder management and communication skills (written and verbal).
• Expertise in interpreting medical reports and creating return‑to‑work plans.
• Conflict resolution and negotiation abilities.
• Comprehensive knowledge of disability management principles, WCB legislation, STD/LTD administration, and accommodation processes.
• Proficiency in MS Office and internal systems.

Important

• This position is based out of our Edmonton or Calgary office location.
• Permanent, full‑time role.
• Monday – Friday, 5x2 schedule.

If you’re ready to support employees through expert disability case management and contribute to a supportive, compliant, and inclusive workplace, apply today!

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.