Director, Solution Design & Deployment

Tink; Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

A leading global payments company based in Toronto is seeking an experienced product strategy leader. The role requires 10+ years in product management within the payments sector, focusing on market launches and team development. The ideal candidate will possess deep knowledge of digital payment technologies and demonstrate exceptional communication and analytical skills. This hybrid position promotes collaboration while ensuring adherence to compliance and growth strategies.

Qualifications

• 10+ years of experience in product management or related field.
• Deep expertise in the payments industry, particularly digital payments.
• Proven leadership experience, managing product managers and analysts.

Responsibilities

• Drive client and market launches of digital products.
• Lead and mentor a team while fostering collaboration.
• Analyze payment trends and technologies for strategic insights.

Skills

Leadership

Analytical skills

Communication

Digital payments knowledge

Education

Bachelor’s Degree or Advanced degree

Job description

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

Market Rollout and Product Strategy

• Drive client and market launches of digital products and key initiatives (including Click to Pay, Agentic Commerce, Tap-to-Phone solutions, Visa Passkeys, and enhanced data solutions) while accelerating adoption of authentication and tokenization to deliver secure, seamless checkout experiences and stronger client engagement.
• Serve as the primary point of contact for digital product strategy and execution for Canada.
• Monitor and analyze emerging payment trends, new technologies, and competitive insights.
• Collaborate with Visa Consulting & Analytics, Finance, and research teams to assess macro factors and industry impacts.

Client Engagement and Thought Leadership

• Showcase executive presence and thought leadership and confidently communicate strategic insights and industry developments to influence decision‑making.
• Partner with global Visa product teams and build local subject‑matter expertise to deliver new initiatives and import leading strategies to Canada.
• Research and recommend enhancements to Visa products, including new features, value proposition improvements, mobile integrations, Visa API utilization, and third‑party partnerships.

Product Launch and Revenue Growth

• Provide business, technical, and operational guidance to support client digital product launches, working closely with client teams to ensure success.
• Collaborate with Sales to promote and sell product solutions.
• Work with Marketing to develop growth campaigns and with Client Services to ensure successful product launches that drive adoption and revenue.
• Ensure compliance with product, brand, and risk management standards.

Team Leadership and Development

• Lead and mentor a team of product managers and analysts, fostering a culture of continuous learning and excellence.
• Build subject‑matter expertise for new initiatives within the team, ensuring local capability while leveraging global resources as needed.
• Drive team professionalism, integrity, and collaboration across internal and external stakeholders.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced degree (e.g. Masters MBA JD MD)

Preferrred Experience and Industry Expertise

• 10 or more years in product management, project management or management consulting within a payments environment.
• Deep expertise in the payments industry and payments technology, with strong functional and technical knowledge of the digital payments ecosystem.
• Proven experience across key areas such as Tokenization, Authentication and Identity, and online checkout solutions.
• Well‑versed in digital payments trends and developments with a demonstrated commitment to staying current.

Leadership and Strategic Skills

• Demonstrated leadership experience, including managing and mentoring teams of product managers and analysts.
• A recognized thought leader who can shape future strategy and demonstrates executive presence & strong client engagement skills.
• Demonstrated success working with global and local teams in a collaborative environment.
• Solid understanding of payment network and client P&L drivers (issuers, acquirers, and merchants).

Communication and Analytical Skills

• Exceptional communication skills (oral and written) with the ability to influence and drive alignment across all levels.
• Ability to translate complex business concepts for technical audiences and technical details for business stakeholders, engaging effectively from operational to executive levels.
• Strong analytical, execution, and decision‑making skills.
• Outstanding organizational and project management capabilities, with a track record of delivering results.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.