Director, Risk and Resilience

Canadian Blood Services; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A nonprofit healthcare organization in Canada is seeking a Director of Risk and Resilience to lead its enterprise risk management and preparedness programs. This role involves collaborating with senior leaders to navigate complex risk environments and provide strategic guidance. The ideal candidate will have significant leadership experience and a strong understanding of risk practices, particularly in healthcare. This full-time position offers opportunities for impactful work in a dynamic healthcare setting.

Qualifications

• Significant leadership experience in risk management, business continuity, or resilience.
• Deep understanding of enterprise risk practices and incident management.
• Strong ability to manage priorities and provide strategic guidance.

Responsibilities

• Lead the enterprise risk and resilience programs.
• Provide thought leadership on risk-based decision-making.
• Collaborate with senior leaders to strengthen risk management approaches.
• Support national incident management during disruptions.
• Manage hazard assessments and business continuity planning.

Skills

Leadership in risk management

Risk communication

Business continuity

Organizational resilience

Stakeholder engagement

Exceptional communication

Education

University degree in relevant discipline

Master's degree

Tools

Risk and business continuity certifications

Job description

Overview

Canadian Blood Services is seeking a strategic, collaborative, and forward-thinking leader to serve as its next Director, Risk and Resilience. Reporting to the Vice-President, General Counsel and Chief Risk Officer, the Director will lead the organization’s enterprise risk management program as well as the resilience and preparedness program. In this role, you will provide thought leadership and guidance on complex risk-based decision-making, risk communication, business continuity, and organizational resilience—ensuring CBS remains prepared and responsive in a dynamic and evolving risk landscape.

As a pan-organizational advisor, you will work closely with senior leaders, including the CEO, Executive Management Team, and Board of Directors, to strengthen and embed CBS’ approach to risk and resilience. You will support and guide national incident management responses during periods of disruption and help advance organizational preparedness by managing hazard assessments, business continuity planning, and incident response exercises. As CBS evolves in a digital-first and increasingly complex healthcare environment, your ability to integrate risk thinking across business, technology, and operational domains will be essential.

Responsibilities

• Lead the organization’s enterprise risk management program and the resilience and preparedness program.
• Provide thought leadership on risk-based decision-making, risk communication, business continuity, and organizational resilience.
• Collaborate with senior leaders (including the CEO, Executive Management Team, and the Board) to strengthen CBS’ approach to risk and resilience.
• Support and guide national incident management responses during disruptions.
• Manage hazard assessments, business continuity planning, and incident response exercises.
• Integrate risk thinking across business, technology, and operational domains to improve preparedness and response.

Qualifications

• University degree in a relevant discipline; a master’s degree is considered an asset.
• Significant leadership experience in risk management, business continuity, and organizational resilience, ideally within a complex, regulated, or healthcare-adjacent environment.
• Deep understanding of enterprise risk practices, resilience planning, and incident management.
• Strong ability to navigate multi-stakeholder environments, manage priorities, and translate complex challenges into clear, strategic guidance.
• Exceptional communication and facilitation skills; collaborative leadership that builds trust with senior leaders and external stakeholders.
• Risk and/or business continuity certifications are considered assets.

Location and Classification

Location: Ottawa Preferred. Employment status: Regular full-time. Classification: PTS / MGT / IT B. Job posting ID: 7658. Application deadline: Until filled.

How to apply

Canadian Blood Services has partnered with Boyden. Submit your application directly to Boyden via their system.

Application requirements

• Your up-to-date resume.
• Job-specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.
• Submit your application via Boyden to be considered for this position.

Other statements

We thank all applicants for their interest. However, only those considered for an interview or invited to participate in an assessment will be contacted. Emails are sent directly from our system; to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.