Director of Operations / Dir. des Opérations- ACX Auto Services

AutoCanada; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading automotive services company is seeking a Director of Operations to lead the growth of ACX Auto Services. The ideal candidate will have significant experience in automotive and management, along with strong leadership and problem-solving skills. This role involves developing strategic plans, refining operational processes, and managing financials. Attractive compensation and growth opportunities offered.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee Assistance Programs

Company-wide appreciation events

Professional development opportunities

Qualifications

• Proven success in automotive, collision repair, or related industry.
• 5 years of experience in the automotive industry.
• 3-5 years of management experience.

Responsibilities

• Develop and execute a strategic plan to grow ACX Auto Services.
• Establish and refine operational processes.
• Identify and secure new business opportunities.

Skills

Leadership

Strategic Thinking

Problem-Solving

Communication

Sales Expertise

Education

Post-secondary Program or Training

Job description

Overview

Position : Director of Operations - ACX Auto Services

Location : Winnipeg, Edmonton, Montreal, Calgary or Toronto - In office / shop in one of these cities

Classification : Full Time, Immediate Hire

Salary : To be discussed

ACX Auto Services is proud to be AutoCanada's Collision Centre network and a division of AutoCanada. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success. Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus. Are you a visionary leader with a passion for the automotive industry? ACX Auto Services is seeking a Director of Operations to join our team. We are a new company specializing in diagnostics, calibrations, and coatings, and we are looking for a dynamic individual to help us expand our footprint nationally. This is a unique opportunity to shape the future of a growing business and build an operational framework from the ground up.

Responsibilities

• Lead with Vision : Develop and execute a strategic plan to grow ACX Auto Services from a regional startup to a national leader in diagnostics, calibrations, and coatings.
• Build the Foundation : Establish and refine operational processes, including technician training, quality control standards, and service delivery protocols.
• Drive Growth : Work closely with the leadership team to identify and secure new business opportunities, particularly within the collision repair, hail repair, and dealership sectors.
• Manage Financials : Oversee budgeting, financial performance, and resource allocation to ensure profitability and sustainable growth.
• Develop Our People : Recruit, train, and mentor a team of skilled technicians and operational staff, fostering a culture of excellence and continuous improvement.
• Be the Expert : Stay on top of industry trends and technological advancements to ensure ACX Auto Services remains at the forefront of the market.
• Enhance Sales Performance : Leverage sales experience and lead handling expertise to create a customer-centric sales environment and guide customers through their journey from initial research to sale.

Qualifications and Must-haves

• An Industry Veteran : Proven success in automotive, collision repair, or a related industry. Experience in diagnostics, calibrations, or coatings is a significant asset.
• A Strategic Thinker : Able to think big while handling day-to-day operational details.
• A Strong Leader : Able to inspire a team and create a positive, high-performance work environment.
• A Problem-Solver : Thrive in a fast-paced startup environment.
• Completed a related post-secondary program or training would be valuable.
• 5 years of experience in the automotive industry.
• 3-5 years of management experience.
• Working knowledge of industry standards and practices, including product details and services offered by the company.
• A valid driver’s license and a safe driving history.
• Ability to train, coach, direct and encourage technicians, advisors and shop foremen.
• Excellent communication and organizational skills.
• Proven sales experience and expertise in handling leads and guiding customers through the sales funnel.

Perks

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the year
• Professional development and the opportunity to grow your career

This isn’t just a job; it’s a foundational role in a company poised for rapid growth. You’ll have autonomy to make an impact and the opportunity to grow with us as we expand services across the country. If you’re ready to build something great and help revolutionize the automotive services industry, we want to hear from you.

How to apply and Equal Employment Opportunity

Apply now through our website at www.autocan.ca / careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to people from diverse backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental / physical disabilities. AutoCanada is committed to providing reasonable accommodations to individuals with disabilities during the recruitment process. If you need accommodations, please inform your recruiter.

J-18808-Ljbffr