Director of Operations

LayerZero Labs; Vancouver; On-site; CAD 120,000 - 160,000; Full time

Job summary

A blockchain technology firm in Vancouver is seeking a Director of Operations to design and scale systems for optimal company performance. The role involves creating operational frameworks, managing strategic projects, and driving cross-functional alignment. Candidates should have 8+ years in operations or business strategy, with a strong emphasis on communication and leadership. This position supports a high-performance culture and offers an exciting opportunity in a fast-paced environment.

Qualifications

• 8+ years in operations, business strategy, or related roles.
• 4+ years in a leadership position.
• Experience designing reporting frameworks and KPIs.

Responsibilities

• Design and implement operational frameworks.
• Create reporting, dashboards, and decision frameworks.
• Lead internal initiatives across multiple functions.
• Establish policies and systems for high-performance culture.
• Oversee office operations and compliance requirements.

Skills

Operations management

Business strategy

Cross-functional alignment

Strategic project management

Communication

Job description

Founded in 2021, LayerZero’s vision is to create a community of cross-chain developers, building dApps that are no longer constrained by individual blockchain capabilities. With LayerZero's simple, generic messaging protocol, builders will develop cross-chain dApps designed to unify the power of individual blockchains.

We are funded by the best investors in the world including:

a16z, Sequoia, PayPal, Binance Ventures, Coinbase Ventures, Uniswap Labs, Circle Ventures, Delphi Digital, and many more.

ABOUT THE ROLE

We are looking for a Director of Operations to design and scale the systems that keep LayerZero running at its best. This role blends strategy and execution: you’ll build the internal frameworks, rhythms, and policies that ensure clarity, alignment, and accountability across the company. You’ll partner with leadership to translate priorities into execution, drive decision-making visibility, and support a high-performance, in-person culture as we continue to grow.

WHAT YOU’LL DO

• Build Systems: Design and implement operational frameworks that enable consistent, repeatable execution across teams.
• Drive Clarity: Create reporting, dashboards, and decision frameworks that make company-wide goals, progress, and accountability visible.
• Strategic Project Management (Internal): Lead internal initiatives that cut across multiple functions, ensuring execution and alignment.
• Cross-functional Alignment: Act as the connective tissue between product, engineering, and go-to-market, ensuring priorities are clear and well-resourced.
• Culture & Execution Rhythms: Establish policies, cadences, and systems that reinforce a high-performance, in-person culture.
• Operational Infrastructure: Oversee office operations, vendor relationships, and internal compliance requirements.
• Leadership Partner: Work closely with our Founders and Exec team to identify bottlenecks, forecast resource needs, and implement scalable solutions.

ABOUT YOU

• 8+ years in operations, business strategy, or related roles, with at least 4+ years in a leadership position.
• Track record of building and scaling systems that drive cross-functional alignment and operational excellence.
• Strong background in strategic project management, with the ability to focus on internal execution vs. tactical task-tracking.
• Experience designing reporting frameworks, KPIs, and decision-making structures that provide clarity for executives and teams.
• Comfortable operating in fast-paced, high-growth environments with shifting priorities.
• Strong communicator and connector who thrives on building alignment across diverse stakeholders.
• Bonus: experience in blockchain, fintech, or other highly regulated, fast-moving industries.

Equal Opportunity Employer

LayerZero Labs is committed to fostering a diverse and inclusive workplace. LayerZero Labs is an equal opportunity employer and does not discriminate on the basis of race, national origin, religion, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status.