Director of Operations

Elby Professional Recruitment; Brampton; Hybrid; CAD 174,000 - 210,000; Full time

Job summary

A recruitment agency is seeking a Director of Operations in Brampton, ON. The role entails leading a growing team, managing logistics across multiple regions, and driving operational initiatives. Ideal candidates should have proven experience in scaling businesses, strong leadership capabilities, and a background in logistics and technology. This position offers competitive compensation and a hybrid work environment.

Benefits

Competitive base salary

Profit sharing or bonus structures

Hybrid work environment

Opportunity for leadership

Qualifications

• Demonstrated experience in significantly growing a company.
• Strong managerial experience with a proven ability to lead and empower teams.
• Ability to thrive in a fast-paced and dynamic startup environment.

Responsibilities

• Provide oversight and accountability for 18 facilities across multiple countries.
• Lead and scale up a team of 12-15 direct reports across operational functions.
• Own P&L results and manage core operational functions.

Skills

Data-driven analytical

Leadership

Problem-solving

Understanding of warehousing logistics

Job description

Elby Professional Recruitment Inc https://www.elby.ca/wp-content/uploads/2021/03/JB-Square-200x200-1.png http://www.elby.ca USD 125000 150000 YEAR true

Director of Operations

Brampton , ON L6Y 4R2 CA

Posted: 09/26/2025 2025-09-26 2025-10-27 Employment Type: Direct Hire Job Number: 6708 Pay Rate: $125,000 - $150,000

Job Description

Our client, a rapidly scaling startup at the intersection of logistics and technology, is seeking a driven and strategic Director of Operations to be their "number two" and help lead the company\'s aggressive growth. If you are a proactive, data-analytical leader with a "dog" mentality and a hunger to build, this is an exceptional opportunity to make a significant impact.

This role is for someone who enjoys the challenge of scaling a business, and is ready to take on substantial responsibility in a dynamic environment. You will work directly with the Founder, and be instrumental in shaping the company\'s operational future.

What our client has to offer:

• Competitive base salary with significant on-target earnings potential.
• Opportunity for profit sharing or bonus structures.
• A hybrid work environment.
• The chance to be a "number two" at a rapidly growing company.
• The opportunity to build, lead, and empower a growing team.

Interested and qualified candidates please apply today, or email Christine quoting job#6708. We would like to thank all applicants; however, only those under consideration will be contacted.

Responsibilities:

• Provide oversight and accountability for 18 facilities across the US, Canada, and the UK, utilizing technology and SLAs to manage merchant logistics and hold partner warehouses accountable.
• Lead, manage, recruit, scale up, and empower a team of 12-15 direct reports, including the core Customer Service (CS) team and project managers, with plans to double the team within 18 months.
• Drive system management, project management, technology infrastructure accountability, and network planning across different facilities.
• Own P&L results, churn expansion, revenue, and overall warehouse accountability.
• Manage four core operational functions: onboarding, customer experience (CS), fulfillment (including adding new warehouses and removing underperforming ones), and technology infrastructure.
• Provide senior leadership, and setting a proactive, data-driven tone from the top down.
• Travel approximately 10-20% of the time for purposes such as evaluating new warehouses, addressing issues, and overseeing major customer setups.
• Be willing to work outside of standard hours as needed to support the demands of a rapidly growing startup.

Qualifications:

• Demonstrated experience in significantly growing a company.
• Strong managerial experience, with a proven ability to lead, manage, recruit, and empower teams.
• Highly data-driven and analytical, with a proactive and critical thinking approach to problem-solving.
• Understanding of warehousing logistics, supply chain, customer service, and e-commerce platforms (Amazon, Shopify, retail shops).
• Experience with warehousing operations in the US, Canada, and the UK.
• Ability to thrive in a fast-paced and dynamic startup environment.
• Ideal candidates would come from similar competitive businesses (4PLs) and possess a background at the intersection of technology and operations.

Meet Your Recruiter

Christine Troock
AVP, Recruitment Services

• 226-240-8946
• [e-mail]

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About Brampton, ON

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