Director of AI-Driven Operations Platform Strategy

RBC; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading Canadian bank is seeking an expert in Generative and Agentic AI for process modernization to enhance operational efficiency. The ideal candidate will drive the bank's platform strategy, leverage AI technologies, and optimize business processes. Candidates should have extensive experience in digital transformation and a deep understanding of banking operations. This is a full-time opportunity based in Toronto, offering a dynamic work environment and opportunities for professional growth.

Benefits

Comprehensive Total Rewards Program, including bonuses

Support for personal and professional development

Flexible work/life balance options

Collaborative and high-performing team environment

Qualifications

• 10+ years of progressive experience in process automation, digital transformation, or AI-driven operations.
• Strong understanding of process design, modeling, and optimization methodologies.
• Deep understanding of banking operations, risk, and regulatory frameworks.

Responsibilities

• Define and lead the bank’s platform strategy to ensure scalability and alignment with business goals.
• Drive operational efficiency through automation and intelligent workflows.
• Champion data-driven decision-making by integrating AI models into operational processes.

Skills

Application Development

Application Maintenance

Applications Architecture

Commercial Acumen

Enterprise Application Delivery

Information Technology Management

Information Technology Trends

Programming Languages

System Applications

Education

Degree in Engineering/Computer Science, or Process Engineering

Tools

Workflow technologies

Digital document management platforms

Job description

A leading Canadian bank is seeking an expert in Generative and Agentic AI for process modernization to enhance operational efficiency. The ideal candidate will drive the bank's platform strategy, leverage AI technologies, and optimize business processes. Candidates should have extensive experience in digital transformation and a deep understanding of banking operations. This is a full-time opportunity based in Toronto, offering a dynamic work environment and opportunities for professional growth.