Director HR & Talent

Sephora USA, Inc; Toronto; Hybrid; CAD 158,000 - 177,000; Full time

Job summary

A prominent retail company in Toronto is seeking a Director of Human Resources and Talent to lead HR strategies that enhance the employee experience. You will be responsible for developing initiatives that promote diversity, engagement, and a high-performance culture. The ideal candidate should have extensive HR experience, strong leadership skills, and the ability to work closely with executive leadership to drive organizational success. This position offers a competitive salary and a hybrid work model.

Benefits

30% discount on merchandise/services

Access to our Well-Being program

Tuition reimbursement

Qualifications

• 8-10+ years of progressive HR experience.
• 3-5 years in a leadership capacity.
• Proven success working with executive-level partners.

Responsibilities

• Develop and implement Corporate HR strategies.
• Lead Talent Management initiatives for engagement.
• Champion diversity in hiring processes.

Skills

HR strategic consultation

Leadership

Influencing skills

Effective multitasking

Strong communication

Education

Bachelor's degree in HR, Business Administration, or related field

Job description

Working Model: Hybrid

Vacancy Status : This position is for an existing, open vacancy

Belong to Something Beautiful

At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

About The People Team

At Sephora, our people create and drive our success. We know that bringing the best beauty products, services, tools, and experiences to our clients means finding, training, and engaging the absolute best talent in the industry. Our HR team invests heavily in our talent, both at our Field Support Centre (FSC) and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to make Sephora an unforgettable place to work, by empowering our people to learn, lead and unleash creativity, to make genuine connections and build beautiful careers.

Ready for a career glow-up? As the Director of Human Resources and Talent, you will be responsible for developing and implementing Corporate HR strategies that align with our strategic initiatives and enhance the overall employee experience. You will lead the HR, Talent Acquisition and Talent Development teams, playing a crucial role in nurturing a high-performance culture rooted in Sephora's values and talent. Your role will be instrumental in fostering an environment where our employees are appreciated, diversity is embraced, and a commitment to continuous learning is paramount.

What You’ll Do:

Culture, Engagement & Retention

• Cultivate strong relationships with leaders, offering guidance on policies, procedures, and people practices, while jointly implementing initiatives to enhance our culture and support the business.
• Lead Talent Management initiatives that drive engagement, development, and retention
• Maintain existing programs, and build new initiatives promoting Culture and Wellbeing at Sephora
• Continuously innovate and lead the team to deliver programs that enhance the employee experience, provide competitive advantage, and align to business strategy and Sephora’s EVP
• Provide Data Driven Recommendations and build corresponding plans

Talent Acquisition

• Lead and shape a best-in-class Talent Acquisition team and strategy that attracts diverse, high performing talent
• Partner with senior leadership by serving as an advisor for key leadership hires and talent needs within the business
• Champion diversity and culture in all aspects of the hiring process, including job descriptions, training for hiring managers, interview process consistency and candidate experience, leading to measurable improvement in the availability and selection of diverse candidates.
• Utilize data and analytics, defining metrics and KPIs to illustrate recruiting ROI and business impact

Talent Development

• Lead the career development planning process, structure, and training implementation
• Create and build awareness around career pathing and mobility within our brand and LVMH
• Lead the talent analytics and organizational management review processes to collect and submit information in addition to understanding key drivers of people trends and monitoring risk
• Advise and partner cross-functionally to provide programming or training solutions to meet Sephora’s needs
• Lead all aspects of the developmental needs for select employee groups (E.g. high-potential, Directors, VP’s etc.) and build programming solutions as needed
• Engage support and consensus from cross-functional leadership team to help drive organizational change

Annual Processes

• Drive the annual performance appraisal cycle, salary planning, and succession planning for all employees.
• Lead the execution of initiatives linked to Sephora’s Listening strategy, including engagement surveys and action planning, Onboarding and Offboarding feedback, and ad hoc feedback
• Oversee the LVMH annual reporting efforts

Organizational Structure

• Collaborate with Functional leaders on strategy, organizational structure, performance, talent development, and succession planning.
• Oversee the corporate headcount process
• Support the VP, HR in organizational design and annual headcount planning.

Governance & Compliance

• Lead and oversee policy creation, updates, and compliance efforts
• Guide and mitigate Employee Relations escalations
• Partner and work in close relationship with the US HR team

Leadership

• Serve as a strategic thought partner to Sephora’s Executive Leaders, providing expertise in performance management, change management and coaching.
• Influence business leaders to take actions required to close organizational capability gaps
• Partner cross functionally, consult the business and provide subject matter expertise in areas that impact HR and Talent management
• Build and lead a high-performing team, providing mentorship and guidance to team members.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Emphasize leading organizational change initiatives, restructures, or new business launches, ensuring smooth transitions and effective communication across all levels.

What You’ll Bring:

• 8-10+ years of progressive HR experience, including 3-5 years in leadership
• Bachelor's degree in HR, Business Administration, or related field, or equivalent experience
• Extensive experience in strategic HR consultation
• Quick learner & agile
• Proven success working with executive-level partners and demonstrated success operating at a strategic level
• Strong leadership, influencing, and communication skills
• Highly collaborative with cross-functional experience
• Effective multitasker with strong problem-solving abilities
• Aligned with Sephora values: Client Service, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative

#FSCHIRING

What You’ll Get:

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

• Wealth. We’re passionate about pay equity and transparency. The compensation ranges between CAD $158,000 - $176,600. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being.
• Balance. You’ll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
• Growth. A career glow-up is built into every role, with access to training and development, as well as tuition reimbursement.
• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
• Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.

Join us and Belong to Something Beautiful.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.