Senior Manager & Digital Merchandiser

Aritzia; Canada; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading retail company is looking for a Senior Manager / Manager, Digital Merchandising to oversee the full digital user journey on its eCommerce platforms. Focused on optimizing ease, clarity, and conversion, this role involves leading a team, collaborating with Digital Product Management and Design, and implementing strategies addressing customer insights and UX best practices. Competitive compensation includes a range of $100,000 - $150,000 CAD and benefits that support professional growth and employee wellness.

Benefits

Product Discount

In-house dining at A-OK Commissary & Cafe

On-site fitness studio

24/7 wellness resources

Aspirational workspace

Private parent's room and shower facilities

Various employee perks

Qualifications

• Proven experience in Planning, Placement, and Department Management.
• Understanding of platform integration and optimization.
• Experience managing a small team (1-2 direct reports).

Responsibilities

• Lead the day-to-day function of the Digital Merchandising team.
• Establish the approach for Digital Merchandising at Aritzia.
• Maximize digital performance by driving optimization opportunities.

Skills

Planning

Placement

Department Management

Platform integration

Search technologies

Tools

Algolia

PWA

Job description

THE TEAM

The mission of the Digital Merchandising Department is to present product and content to accelerate digital performance and deliver an Everyday Luxury customer experience.

THE OPPORTUNITY

Aritzia is growing and our Digital Merchandising team is growing with it. This is a unique opportunity to be part of the team responsible for delivering the end-to-end Merchandising experience by developing and maintaining a strategic roadmap of experience enhancements informed by data, research, and UX best practices. As the Senior Manager / Manager, Digital Merchandising, you will play a pivotal role in owning the full digital user journey across Aritzia's eCommerce platforms, with a clear focus on ease, clarity, and conversion. From our website to our mobile App, you will partner with Digital Product Management, Digital Design, and Digital Technology, and other cross-functional partners to launch experience improvements that support brand positioning and revenue goals, ensuring that every digital touchpoint reflects our commitment to Everyday Luxury. You will oversee a team of world-class merchandisers while partnering with leadership in publishing and performance optimization to drive the merchandising department as a whole. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia - while enjoying one yourself.

THE ROLE

As the Senior Manager / Manager, Digital Merchandising, you will lead the team to:

• Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
• Establish the approach for Digital Merchandising at Aritzia.
• Deliver a seamless customer journey across both Web and App in service of the product and content.
• Determine how digital experiences come to life over a Season, Event, and Evergreen.
• Define and implement site experience strategies informed by analytics, customer insights, and UX best practices.
• Ensure the right architecture, product, and content goes live at the right time, in the right way.
• Maximize digital performance by identifying and driving opportunities for optimization.
• Own the architecture and governance of product filters, attributes, and labels across the site.
• Lead strategy and optimization for the internal search engine, ensuring relevant, fast, and accurate results.

THE QUALIFICATIONS

The Senior Manager / Manager, Digital Merchandising, has:

• Proven skills, certifications, education and/or experience in Planning, Placement, and Department Management.
• Understanding of and/or experience with platform integration and optimization.
• Familiarity and/or experience working with search technologies (Algolia or similar) and modern web technologies (PWA or similar).
• Experience managing a small team (1-2 direct reports).
• A commitment to learn and apply Aritzia's Values and Business and People Leadership principles.
• The ability to collaborate fluently with cross-functional partners.
• A commitment to quality and investing in results that add value to the business.

THE COMPENSATION

The typical hiring range for this position is $100,000 - $150,000 CAD per year. The final agreed upon salary may vary based on factors such as job-related knowledge, skills and experience. Additionally, this position may be eligible for bonus. We are always looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed upon salary may be adjusted to reflect your individual qualifications. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. With comprehensive benefits, aspirational workspaces and elevated employee perks and experiences - we provide it all.

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount - Maybe you've heard of our famous product discount? Or our exclusive private shopping events? You have now.
• A-OK Commissary & Cafe - Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
• The SET - Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well.
• Aritzia Virtual Wellness - Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they're physical, mental, social or financial.
• Aspirational Workplace - Our offices are specially designed to be spaces of creativity, productivity and inspiration. They're also dog friendly. Woof.
• Amenities - Additional amenities include a private parent's room, shower facilities with elevated complementary conveniences, bike rooms and more.
• The Extras - We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.