Dietary Aide

Chartwell; Peterborough; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retirement residence provider is seeking a Dietary Aide to assist in meal preparation and serving. The role requires food service experience, strong interpersonal and conflict resolution skills, and a compassionate approach towards seniors. Responsibilities include food setup, serving meals, and responding to resident inquiries. Candidates should have completed secondary education, and certifications like Food Safe Level 1 are preferred. This is a full-time position with various shifts available.

Qualifications

• Previous food services experience in a retirement residence or hospitality environment.
• Ability to read, write, and follow written and verbal instructions in English.
• Demonstrated empathy and understanding of the needs of seniors.

Responsibilities

• Prepares food for serving to residents.
• Ensures resident satisfaction with meal service.
• Responds to resident or family member concerns.

Skills

Food services experience

Interpersonal skills

Conflict resolution skills

Time management

Empathy towards seniors

Education

Completion of secondary school education or equivalent

Food Safe Level 1 Certificate

Smart Serve Certificate

First Aid Certificate

Job description

The Dietary Aideis responsible for assisting in the preparation and serving of meals and providing catering services, ensures work areas are maintained in a safe and sanitary condition and assists in maintaining a safe and secure environment for residents, visitors and other staff members.

Responsibilities

• Prepares food for serving to residents;
• Ensures resident satisfaction with meal service;
• Responds to resident or family member concerns and ensures appropriate action is taken within decision‑making authority and/or brings to the attention of the Food Services Manager/Food and Beverage Manager;
• Performs the set‑up, serving and tear down services at booked catering events;
• Effectively communicates and interacts with residents, family members, visitors and volunteers in a courteous and professional manner. Projects an appropriate image and focuses on customer service excellence.

Qualifications

• Previous food services experience in a retirement residence, long term care residence or other hospitality environment;
• Completion of secondary school education or equivalent;
• Food Safe Level 1 Certificate is preferred;
• Smart Serve Certificate is preferred;
• First Aid Certificate is preferred;
• Ability or read, write and follow written and verbal instructions in English;
• Demonstrated empathy and understanding of the needs of seniors;
• Effective interpersonal and conflict resolution skills;
• Ability to organize work and work under strict time constraints.

About Us

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Job Info

• Job Identification 20682
• Job Category Food Services
• Posting Date 10/30/2025, 02:56 PM
• Apply Before 12/30/2025, 03:56 PM
• Job Schedule Full time
• Job Shift Day, Evening, Night
• Locations 481 Reid Street, Peterborough, ON, K9H 7R9, CA
• Residence Name Chartwell Jackson Creek Retirement Residence