Destination Expert (Luxury Travel Consultant)

Kensington Tours; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A premium travel company in Toronto is seeking an experienced Destination Expert to personalize luxury travel experiences for clients. In this full-cycle consultative sales role, you'll guide clients from initial contact through to post-travel follow-up, with a focus on building lasting relationships. Candidates should have a passion for travel, strong consultative sales skills, and the ability to thrive in a collaborative, dynamic environment. This position offers hybrid work options and competitive compensation.

Benefits

Competitive base compensation

Uncapped commission

Luxury travel perks

World-class training

Qualifications

• 2+ years of consultative sales experience, ideally with luxury or high-ticket clients.
• Proven ability to close complex sales cycles and exceed revenue targets.
• Strong attention to detail and self-motivated approach.

Responsibilities

• Lead discovery conversations to understand client travel goals.
• Design bespoke itineraries with in-destination teams.
• Guide clients through the booking process with seamless communication.

Skills

Consultative sales experience

Emotional intelligence

Strong organization

Active listening skills

Passion for travel

Job description

Destination Expert (Luxury Travel Consultant)

Toronto, ON

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime.

We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air.

We’re looking for an experienced professional with a passion for travel andstrong sales acumen. In this full-cycle consultative sales role, you will guide prospective clients from the first discovery call to post-travel follow-up—turning interest into commitment, and bookings into lifelong relationships.

This is not a transactional or call center role. It’s about high-touch engagement, thoughtful storytelling, and a deep understanding of how to personalize every client journey with care and precision.

What You’ll Do

• Lead in-depth discovery conversations to understand each client’s travel goals, style, and preferences
• Design bespoke itineraries in collaboration with our in-destination teams
• Present proposals with confidence, uses storytelling to build excitement for clarity in Kensington's unique offerings
• Guide clients through the booking process and provide seamless communication throughout
• Act as a trusted travel advisor before, during, and after client journeys
• Follow up post-travel to gather feedback, drive referrals, and foster loyalty

What You’ll Need

• 2+ years of consultative sales experience, ideally with luxury or high-ticket clients
• Proven ability to close complex sales cycles and exceed revenue targets
• Deep passion for travel and strong destination knowledge with a desire to help others explore the world
• Polished, articulate communicator with emotional intelligence and active listening skills
• Strong organization and high attention to detail to manage multiple journeys simultaneously
• A self-motivated and performance-driven approach without resorting to hard selling
• Comfortable in a dynamic, fast-paced, collaborative environment
• Experience in luxury travel or hospitality is an asset

Why Kensington?

• Represent a globally recognized premium brand with exceptional product offerings
• Work with warm, qualified leads — no cold calling!
• Earn competitive base compensation + uncapped commission and luxury travel perks
• Gain access to world-class training and destination certifications
• Collaborate with a passionate, supportive, and travel-obsessed team
• Grow with a company that values ambition, creativity, and expertise

For candidates located in the Greater Toronto Area (GTA), this position follows a hybrid work model with one in-office day per week - typically on Wednesdays or Thursdays.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.