Designer

Crate and Barrel; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading home decor retailer is seeking a practical Designer to engage with customers, providing personalized design solutions and enhancing their shopping experience. This role involves creating moodboards and 2D floor plans, driving sales through exceptional customer service, and staying updated on design trends. The position requires strong communication skills and a passion for design, making it ideal for those with retail or interior design backgrounds. This is a part-time entry-level position based in Surrey, British Columbia.

Qualifications

• 1+ years of relevant experience in Furniture Sales/Home Decor Design or retail/customer service.
• Experience working one-on-one with clients and recommending solutions.
• Proficiency in virtual communication and design tools preferred.

Responsibilities

• Drive sales through enriching customer interactions and elevated design offerings.
• Create moodboards and 2D floor plans for customers.
• Lead individual design consultations and ensure timely project delivery.
• Understand CB2 brand aesthetics and merchandising strategy.

Skills

Understanding of basic design functions

Excellent communication skills

Strong affinity for technology

Ability to stay up to date on design trends

Proven relationship-building skills

Tools

2D and 3D design tools

Google suite

Video conferencing tools

Job description

Job Overview

Designers work with customers to help plan and design their spaces. Through elevated designs and delivering on the CB2 Experience (Be Positive. Inspiring. Finding a way), the Designers will maximize company sales growth and profitability. Their expertise, teamwork, passion for design, use of the design tools and creative selling skills will help deliver an amazing experience for the customer.

Responsibilities

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store and virtually with customers.
• Create elevated CB2 designs for customers using the preferred design tools to create moodboards, 2D floor plans, product lists and style inspiration.
• Lead One on One Design consultations in person or via email, phone, and virtual design consults. Deliver projects in a timely manner and within determined timelines.
• Possess a clear understanding of the CB2 brand aesthetics and merchandising strategy by channel – Store, Online, Catalog.
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our four steps of selling, as communicated by the store manager.
• Stay informed with the marketplace and industry trends.
• Actively listen to the customer to best identify which products will best meet their needs and communicate company loyalty services, when applicable (e.g. designer rewards Design Trade Program, CB2 credit card and gift registry).
• Support and model excellent service by exhibiting a positive attitude and enthusiasm both in-store, virtually, and potentially in a customer’s home, ensuring all customers are provided gracious, quick, and efficient service.

What you’ll bring to the table

• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.
• Excellent, effective, and timely communication skills and the ability to translate the brand vision of CB2 and the customers wants/needs.
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing) and proficient in floor planning.
• Ability to stay up to date on current design trends.
• Proven track record of building long‑lasting relationships with customers.

We’d love to hear from you if you have…

• 1+ years of relevant experience in Furniture Sales/ Home Decor Design or retail/customer service experience.
• Experience working one on one with clients and recommending solutions.
• Proficient in Google platforms, virtual communication, design tool experience preferred.

Referrals increase your chances of interviewing at Crate and Barrel by 2x.

Location: Surrey, British Columbia, Canada.

Seniority level

Entry level

Employment type

Part‑time

Job function

Design, Art/Creative, and Information Technology

Industry: Retail