Design Studio Spc / Home Stylist Yorkdale Shopping Centre

Williams-Sonoma, Inc.; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading home goods retailer in Toronto is seeking a Design Studio Specialist / Home Stylist to provide exceptional customer service and achieve sales goals. Responsibilities include assisting customers with orders, mastering product knowledge, and contributing to a positive shopping experience. Successful candidates should have strong sales skills and previous customer service experience. This role offers full-time opportunities with competitive benefits.

Benefits

Discounts on brands

401(k) plan

Wellness program

Paid vacations

Health, dental and vision insurance

Qualifications

• Ability to exceed selling goals and close sales.
• Experience in customer service and retail sales, preferably in specialty retail.
• Ability to manage time effectively and thrive in a team environment.

Responsibilities

• Provide friendly and energetic customer service.
• Achieve sales goals and maintain knowledge of promotions.
• Assist with special services and merchandise orders.

Skills

Customer service

Sales

Time management

Teamwork

Education

High school diploma or equivalent

Job description

Overview

Design Studio Specialist / Home Stylist – Yorkdale Shopping Centre at Williams-Sonoma, Inc.

Join to apply for the Design Studio Specialist / Home Stylist role at Williams-Sonoma, Inc.

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying world-class service standards.
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions.
• Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Efficiently and accurately perform register transactions (sales, returns, exchanges).
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties as assigned by management.
• Comply with all Company policies and procedures.

Qualifications

• Love to sell; ability to exceed selling goals and close sales.
• Succeed in a team environment, while able to work independently and manage time.
• Thrive in an entrepreneurial environment and think outside-the-box.
• Know what questions to ask customers to understand their personal cooking style and needs; connect them to the right products.
• Be motivated by clearly defined daily sales goals and metrics.
• High school diploma or equivalent preferred.
• 1-2 years of customer service and retail sales experience (specialty retail preferred, but not required).
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to be mobile on the sales floor for extended periods, operate POS system, and lift / mobilize items up to 75 lbs with proper safety techniques.
• Full-time associates: open availability to meet business needs; casual associates must be available for weekend shifts and at least one weekday; availability for inventory and holiday season required.

Physical Requirements

• Mobility on the sales floor for extended periods.
• Ability to operate the POS system.
• Lift and mobilize medium to large items, up to 75 pounds, with appropriate equipment and safety techniques.

Benefits

• Discounts on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial and emotional health.
• Paid vacations and holidays (full-time).
• Health, dental and vision insurance, including same-sex domestic partner benefits (full-time).

Williams-Sonoma, Inc. is an Equal Opportunity Employer. The company will consider qualified applicants with criminal histories in a manner consistent with applicable laws and ordinances.

About Us

Founded in 1956, Williams-Sonoma, Inc. is a premier specialty retailer of high-quality kitchen and home products in the United States. Our brands include Williams-Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, West Elm, Rejuvenation, Mark & Graham, and more. We are a multi-brand, multi-channel, global enterprise supported by technology and talented teams in retailing.