Customer Solutions Advisor — Elevate Finances & Home Needs

goeasy; Alberta; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading lease-to-own business in Canada is seeking a Customer Solutions Specialist. In this role, you will engage with customers to understand their needs, manage accounts, and maximize sales of financial services. The ideal candidate has strong communication skills and sales experience, and is comfortable in a retail environment. This positions offers a variety of work shifts and competitive perks in a supportive company culture.

Benefits

Employee discounts on furniture, electronics, and appliances

Access to 24/7 healthcare

Paid birthday off

RRSP match and Employee Share Purchase Plan programs

Qualifications

• Experience in a customer-facing environment (retail, finance, or leasing preferred).
• Availability to work a variety of shifts within store operating hours (10am-7pm Mondays to Saturdays).
• Must be legally eligible to work in Canada and able to pass background checks.

Responsibilities

• Build strong customer relationships by welcoming and engaging customers in person, over the phone, and by email.
• Interview customers to understand their financial and personal needs to match them with appropriate service product.
• Manage customer accounts, including opening new accounts and processing payments.

Skills

Proven communication and interpersonal skills

Sales-oriented mindset

Strong multitasking abilities

Job description

A leading lease-to-own business in Canada is seeking a Customer Solutions Specialist. In this role, you will engage with customers to understand their needs, manage accounts, and maximize sales of financial services. The ideal candidate has strong communication skills and sales experience, and is comfortable in a retail environment. This positions offers a variety of work shifts and competitive perks in a supportive company culture.