Customer Service Representative - Work From Home

Spade Recruiting; Okotoks; Remote; CAD 30,000 - 60,000; Full time

Job summary

A growing recruitment agency in Canada is seeking enthusiastic, self-driven individuals to provide outstanding service to clients. You will handle customer inquiries, manage call distribution, and create individualized policies. Full training is provided, and the role supports a healthy work-life balance with full benefits after three months.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Responsibilities

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverage while representing their best interests.
• Create and explain individualized policies via Needs Analysis.
• Collaborate with management teams to stay updated on new products.

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Responsibilities :

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverage while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Collaborate with management teams to stay updated on new products, services, and policies.

Job Benefits :

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.