Customer Service Representative - Work From Home

Spade Recruiting; Corunna; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading recruitment firm in Corunna is searching for enthusiastic individuals to assist clients with outstanding service. This fully remote role involves handling customer service calls, distributing benefit enrollment materials, and responding to client inquiries. Full training is provided, along with competitive compensation and career advancement opportunities, promoting a healthy work-life balance.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Qualifications

• Enthusiastic and self-driven individuals are required.
• Ability to handle customer service calls and inquiries.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Respond to client requests for coverage.

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Responsibilities:

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverage while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Collaborate with management teams to stay updated on new products, services, and policies.

Job Benefits:

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.