Customer Service Representative - Kingston - UniFirst Canada

UniFirst; Eastern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading uniform services company in Kingston, Ontario, seeks a dedicated customer service representative to handle inquiries, support sales, and resolve customer issues. Ideal candidates will possess strong interpersonal skills, be customer-oriented, and have experience with Microsoft Office and data entry. UniFirst offers a supportive work environment with benefits including health insurance, profit sharing, and employee discounts. Join a family-run business committed to promoting from within.

Benefits

RRSP with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Tuition Reimbursement

30% Employee Discount

Qualifications

• Possess strong interpersonal skills and a professional telephone manner.
• Enjoy dealing with people and resolving problems.
• Experience in data entry is essential.

Responsibilities

• Handle telephone inquiries and orders.
• Provide inside support to sales representatives.
• Assist customers with account issues.
• Process credits and exchanges.

Skills

Interpersonal skills

Customer service

Problem-solving

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel)

AS400 system

Job description

Where will a UniFirst Career take you?

As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment services industry.

UniFirst is recognized on the Forbes “Platinum 400 - Best Big Companies” List. With over 14,000 employee Team Partners and more than 250 facilities throughout the United States, Canada, Mexico and Europe, you are never just a number when you work for UniFirst. What sets us apart from all other companies is that we still function as a family run business. When you work for UniFirst, you’re family!

UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for delivering quality customer service, both internally and externally.

Our culture is what makes UniFirst an organization that stands out from the rest. Are you interested in loving your job? Find out just how far a career with UniFirst can take you.

Are you a “people person' who loves delivering outstanding customer service?

Responsibilities

• Handle telephone inquiries and taking orders over the phone
• Data entry
• Provide inside support to sales representatives
• Help resolve any customer issues regarding their account
• Process credits and exchanges
• Collection of Accounts Receivables
• Receive 'walk-in' customers, i.e. show samples, measure, take orders
• Assist in various telemarketing projects

The chosen individual will possess strong interpersonal skills and have a professional and pleasant telephone manner. The successful candidate is a strong team player and capable of working independently. He/she enjoys dealing with people and resolving problems. Experience on an AS400 system with some PC exposure is a definite asset.

Benefits

• RRSP with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Supplemental Life Insurance
• Long Term Disability
• Vacation
• Sick Time
• Paid Holidays
• Direct Payroll Deposit
• Tuition Reimbursement
• 30% Employee Discount
• Employee Referral Program

Qualifications

• High School Diploma or equivalent experience
• Microsoft Office (Word, Excel)
• Data Entry

UniFirst is Proud to be an Equal Opportunity Employer