Customer Service Representative

The Brick; Canada; On-site; CAD 35,000 - 45,000; Full time

Job summary

A retail furniture company in Canada is seeking individuals for a customer support role. Responsibilities include responding to inquiries, promoting loyalty, and reviewing order reports. Ideal candidates are team-oriented, possess exceptional communication skills, and have a high school diploma. Flexibility to work various shifts is necessary. This position supports a dynamic and customer-focused environment.

Responsibilities

• Respond to customer inquiries and offer solutions professionally.
• Follow up with customers to identify their needs.
• Promote customer loyalty with exceptional support.

Skills

Customer service skills

Communication skills (written and verbal)

Multitasking

Organizational skills

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Job description

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Please submit yourresume to the email address below:

START DATE: 11/05/2021

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.

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