customer service manager - retail

Tajpur Investments Ltd.; Abbotsford; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local investment firm in Abbotsford is seeking a full-time manager to oversee daily operations. The role requires managing staff, evaluating market trends, and implementing effective marketing strategies. Candidates should have a secondary school graduation certificate and 1-2 years of experience in a similar role. This position offers a salary of 44.72 CAD per hour and requires the ability to work under pressure while managing a team. Flexible working hours are available.

Qualifications

• 1-2 years of relevant experience in a managerial role.

Responsibilities

• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market research and trends.
• Determine merchandise and services to be sold.
• Implement price and credits policies.
• Select and procure merchandise for resale.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve customer requests and complaints.
• Recruit, hire, and supervise staff.

Skills

Creativity

Energetic

Hardworking

Time management

Flexibility

Organized

Team player

Education

Secondary (high) school graduation certificate

Job description

Posted on December 15, 2025 by a licensed third-party for Employer details Tajpur Investments Ltd.

Job details

• Location: Abbotsford , BC V2S 2B5
• Salary: 44.72 hourly / 40 hours per week
• Terms of employment: Permanent employment Full time
• Flexible hours
• Starts as soon as possible
• Source: Job Bank #3465028

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Responsibilities

• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers

Supervision

• 5-10 people

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Personal suitability

• Creativity
• Energetic
• Hardworking
• Time management
• Flexibility
• Organized
• Team player

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.