Customer Service - Bilingual - Work from Home

Arise Virtual Solutions; Halifax; Remote; CAD 30,000 - 60,000; Part time

Job summary

A flexible remote customer service platform is seeking bilingual customer support agents fluent in French and English. This role involves assisting customers with insurance inquiries from home and offers the ability to set your own schedule. Ideal candidates should be self-motivated and possess strong communication skills. No degree required, but completion of assessments is necessary before starting work.

Benefits

Work from home

Set your own schedule

No commuting costs

Flexible income opportunities

Qualifications

• Self-motivated and capable of working independently.
• Experience in insurance support preferred.
• Ability to navigate multiple systems efficiently.

Responsibilities

• Provide customer support for insurance inquiries.
• Process policy changes, cancellations, or refunds.
• Explain insurance policies and benefits to customers.

Skills

Fluent in French

Fluent in English

Strong communication skills

Excellent problem-solving skills

Patience and empathy

Job description

Provide bilingual customer support in French and English for an insurance client via the Arise Platform.

If you are fluent in both languages, have experience in insurance support, and seek flexible, work-from-home income opportunities, this role might be ideal. Work remotely, leverage your expertise, and earn on a schedule that suits you—all through the Arise Platform.

The Arise Platform is an online portal connecting you to remote customer service jobs with well-known brands. It allows you to provide support, earn extra income, and save on commuting costs.

Immediate opportunities are available, enabling you to start earning within weeks by providing telephone support for an insurance client, handling inquiries related to products or services.

Benefits of joining the Arise Platform:

• Work comfortably from home
• Set your own schedule around personal commitments
• Save time and money on commuting
• Earn additional income flexibly

A typical day involves:

• Supporting customers with insurance questions in English and French
• Processing policy changes, cancellations, or refunds
• Explaining policies and benefits to customers

Requirements to succeed:

You should be self-motivated, possess excellent problem-solving, patience, and empathy skills, and be capable of working under pressure. Strong communication skills—both written and verbal—are essential, along with the ability to navigate multiple systems efficiently.

No degree is required. This opportunity is suitable for anyone willing to work independently and invest in their growth. You will need to complete assessments and a virtual certification course before servicing clients through the platform.

About Arise:

Arise links small home-based businesses with Fortune 500 clients via a virtual platform. It offers support opportunities that you can select and schedule from home.

Learn more at AriseWorkFromHome.com

This is not an employment offer but a business-to-business partnership opportunity with Arise.