Customer Sales & Service Consultant

Eastlink; Greater Sudbury; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A telecommunications company is seeking a Customer Sales & Service Consultant. Work can be on-site or remote, with a starting pay of $17.75/hr plus commission. Responsibilities include upgrading mobile phones, answering billing inquiries, and reviewing plans. Training is provided, making it ideal for those without experience. Join us to start your career and grow with our dynamic team!

Benefits

Paid time off

Holidays

Sick days

Benefits

Pension

Discounts

Qualifications

• No experience necessary; training provided.
• Ability to work on-site or remotely.
• Strong passion for customer satisfaction.

Responsibilities

• Upgrading mobile phones.
• Reviewing plans to save money.
• Answering billing inquiries.
• Sharing current promotions.

Skills

Customer service

Communication skills

Sales skills

Job description

Overview

Customer Sales & Service Consultant

Work Location: Contact Center (On-site) or Remote (Work-from-Home)

Start Date: November 5, 2025

We’re passionate about connecting people through Mobile, Internet, TV, Security, and more, with service they can count on and opportunities they can grow with.

Our Culture

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Why Work With Us?

• Start Strong: $17.75/hr.+ unlimited commission & incentives
• Grow Fast: We promote from within, your next step is waiting
• Get Perks: Paid time off, holidays, sick days, benefits, pension & discounts
• Training Provided: No experience? No problem. We’ll get you ready

What You’ll Be Doing

• Upgrading mobile phones
• Reviewing plans to save money
• Answering billing inquiries
• Sharing current promos

Ready to launch your career? Apply now and discover the Eastlink difference!

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your careers started with us and stay with us, your journey begins here!