Customer Renewal & Accounts Specialist

Aaron's; Regina; On-site; CAD 30,000 - 60,000; Full time

Job summary

A well-known retail company located in Canada is seeking a Customer Accounts Advisor to drive payment collections and lease agreement renewals. This role demands strong interpersonal skills and a commitment to excellent customer service. Candidates should be able to maintain customer accounts, assist with merchandise, and efficiently communicate with clients. Successful applicants will receive competitive pay, outstanding career training, and a benefits package that includes medical and paid time off.

Benefits

Paid time off

Medical, dental and vision insurance

401(k) plan with matching

Team Member purchase discounts

Qualifications

• Customer service experience preferred.
• Valid driver's license for Canada.
• Ability to lift up to 50 lbs without help.

Responsibilities

• Maintain customer accounts and documentation.
• Contact customers for lease renewals.
• Assist with merchandise returns and deliveries.

Skills

Empathy

Negotiation

Persuasion

Multi-tasking

Organizational skills

Education

High School diploma or equivalent

Job description

A well-known retail company located in Canada is seeking a Customer Accounts Advisor to drive payment collections and lease agreement renewals. This role demands strong interpersonal skills and a commitment to excellent customer service. Candidates should be able to maintain customer accounts, assist with merchandise, and efficiently communicate with clients. Successful applicants will receive competitive pay, outstanding career training, and a benefits package that includes medical and paid time off.