Customer-Focused Service Advisor (13-Month Contract)

Weins Canada; Mississauga; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading automotive services provider in Mississauga is seeking a Service Advisor for a 13-month contract. The ideal candidate will have previous experience in a service advisor role and possess exceptional communication skills. Responsibilities include coordinating customer service, assisting with vehicle pick-up, and ensuring customer satisfaction. The position emphasizes a commitment to teamwork and career growth within an employee-centric workplace. Competitive compensation and benefits are offered.

Benefits

Competitive compensation plan

Group RRSP options

Educational Reimbursement Program

Employee Assistance Program

Fitness discounts

Qualifications

• Previous experience in a service advisor role within the automotive dealership environment is an asset.
• 1-3 years of customer service experience.
• Strong interpersonal skills to maintain customer loyalty.

Responsibilities

• Co-ordinate customer and vehicle processing for service.
• Greet customers in a friendly and professional manner.
• Assist customers with vehicle pick-up and address any issues.
• Notify customers when backordered parts are available.
• Diagnose customer problems clearly on repair orders.

Skills

Exceptional communication skills

Customer service experience

Education

Valid Class G Driver's License

Job description

A leading automotive services provider in Mississauga is seeking a Service Advisor for a 13-month contract. The ideal candidate will have previous experience in a service advisor role and possess exceptional communication skills. Responsibilities include coordinating customer service, assisting with vehicle pick-up, and ensuring customer satisfaction. The position emphasizes a commitment to teamwork and career growth within an employee-centric workplace. Competitive compensation and benefits are offered.