Customer Experience Associate — Bank Branch & Digital Service

Scotiabank; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution is looking for a Customer Experience Associate in London, Ontario. This role focuses on developing strong relationships with customers and promoting digital banking solutions. Ideal candidates should have proven customer service skills and be technically proficient with banking applications. The organization values community engagement and offers a competitive compensation package along with career growth opportunities.

Benefits

Competitive compensation package

Opportunities for career growth

Commitment to community engagement

Qualifications

• Proven customer service skills essential for engaging with clients.
• Strong technical proficiency with banking applications is required.

Responsibilities

• Develop strong customer relationships to understand their needs.
• Effectively promote digital banking solutions to enhance customer experience.

Skills

Customer service skills

Technical proficiency in banking applications

Job description

A leading financial institution in Canada is seeking a Customer Experience Associate in London, Ontario. This role involves developing strong customer relationships, understanding needs, and effectively promoting digital banking solutions. Ideal candidates have proven customer service skills and technical proficiency in banking applications. Join a collaborative team focused on delivering exceptional service, with opportunities for career growth and support. The organization offers a competitive compensation package and a commitment to community engagement.